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Practice Owner Summit

Bret Halishak

About Bret Halishak

Bret Halishak is a veterinary practice broker who has been involved in the veterinary industry since 2006. Throughout his various roles in veterinary medicine, he gained valuable insight and experience that helps him work with veterinary practice owners to achieve their goals of ownership! Outside of his work, he is a fan of cooking and a coach for youth sports!

About Bret's Session at Uncharted Practice Owner Summit 2024:

Calculating Your Exit Strategy : Monitoring Expenses, Maximizing Profitability, & Creating Timelines (Workshop) What happens when it's time to exit practice? There are key steps to take including establishing a timeline or a succession plan and evaluating the practice overall from a financial perspective. Exiting practice is something that should be considered and planned LONG before you actually want to leave to maximize on your practice baby. In this workshop with Bret Halishak, you will work on a proactive approach to exiting practice that makes the most sense for you and your goals.

Beth Mehaffey, DVM

About Beth Mehaffey

Dr Beth Mehaffey is a veterinarian and the owner of Pennridge Animal Hospital, a small animal practice in the Philadelphia suburbs. She has built her multi-doctor practice from the ground up since 2013, and splits her time between practicing and leading her team, with a focus on team culture and growth. On the side, she also founded and is the medical director for her dog rescue, Harley's Haven, that has adopted out nearly 2000 dogs and puppies since 2011.

About Beth's Session at Uncharted Practice Owner Summit 2024:

How to Build a Business from the Ground Up and Win (Workshop) I started my business from a minivan with exactly $0 to my name, working 2-3 jobs while getting it started with my business partner, Jen. We have grown it over the last 11 years to now have 8 doctors and 50 support staff, and have a waiting list for new clients for the past 2 years because we can't keep up! It is scary and overwhelming to start from nothing, but it absolutely can be done with a plan, time, and support. If we can do it, I truly believe anyone can!

Erin Heck, DVM

About Erin Heck

Hello! Thanks for taking the time to learn a bit about me. I’m the founder and owner of Happy Paws Veterinary Clinic in Airdrie, Alberta, where my commitment extends beyond exceptional animal care to fostering a positive, cohesive team culture. With the invaluable support of my husband Jeff, who manages the clinic's financial side, and the inspiration from my family—including my golden retriever Sam and two young children, Fiona and Ethan—I’ve dedicated myself to creating an environment where both pets and their guardians feel genuinely valued and where our team feels supported and empowered to excel. Growing up in a small town in Alberta, Canada, I developed a deep passion for animals that shaped my career path. My journey into veterinary medicine has been profoundly influenced by my experiences in emergency and mobile practices, where I refined my technical skills and learned the importance of effective communication and collaborative decision-making. After serving as an Animal Health Technologist and earning my DVM from the University of Calgary, I set out to build a practice that enhances the human-animal bond while fostering a nurturing and supportive work environment. As I continue to grow and evolve in my role, I remain dedicated to learning and adapting alongside my team to create a clinic where we all flourish.

About Erin's Session at Uncharted Practice Owner Summit 2024:

Opening a Second Location and Keeping the Culture (Workshop) In this workshop, we will explore the challenges and strategies for expanding a veterinary practice while maintaining its core culture and your sanity as an owner. We will learn how to diagnose your challenges, reset expectations and trust in what practice can teach you. Culture ebbs and flows, but you can get better at identifying shifts and culture changes with time if you know what to look for!

Carolyn Naun, DVM

About Carolyn Naun

Carolyn has been a practicing veterinarian for over twenty years. Having worked in a wide variety of practice settings across the United States, she has called Hawaii home since 2010. Recognizing a great need for quality, family-focused palliative (comfort) care in Hawaii, she launched Arms of Aloha, Hawaii’s first hospice and home euthanasia practice, in August of 2015. In October of 2017, she was in the very first class of students to gain certification in Animal Hospice and Palliative Care. Starting and growing a practice from the ground up, Carolyn learned the importance of systems and protocols the “hard way” and is excited to share what she has learned with other practice owners.

About Carolyn's Session at Uncharted Practice Owner Summit 2024:

How to Almost Automate Your Practice (Workshop) As a small business owner, there’s always an endless list of to-dos and little fires to be put out. Constant interruptions to answer questions and solve problems is a major productivity suck. Let’s explore how you can use systems to empower your team, delegate everyday tasks, and improve the quality and consistency of your customer service and patient care. We’ll start with a discussion of what constitutes a system and identify those that you undoubtedly already use in your daily life and practice. From there we’ll explore how to formalize, strengthen, and expand the use of systems to get your practice (nearly) running on autopilot, allowing you to focus on the big picture and win back your free time and sanity!

Sue Sayles, DVM

About Sue Sayles

Sue started out as a mixed animal practitioner and converted to canine/feline exclusive general practice. She graduated in 1997 from Michigan State University and bought her practice in 2001. It grew from less than $300,000 gross to over 2 million and has 23 employees with 4 doctors. Sue is a mom to Katie, a college athlete and wife of Nick, who is an engineer. She was the youngest president of the Michigan Veterinary Medical Association in 2012 and continues activity with organized veterinary medicine through the local and state associations. After 22 years of practice, she found another passion in sharing leadership and management experience and coaching others through the growth process and is still practicing part-time as an owner.

About Sue's Session at Uncharted Practice Owner Summit 2024:

4DX: It’s Not the Idexx Test We’re Talking About- Executing your Goals (Workshop) This talk will walk through the concepts in the book The 4 Disciplines of Execution. It shows how identifying goals and then using the right metrics can mobilize your team to change behaviors and make a real difference in your operating results. Focus is important so that the team is working toward the same goal. We need to identify that goal and then look at data that can actually help us make decisions that affect outcomes, instead of looking at data that shows us how we did after the fact when we can’t affect the result. Driving strategies that create results is the job of a leader. There are different applications for Leaders of Leaders vs the Team Leads who are in charge of the Frontline Team. This presentation will introduce the concept of 4DX and discuss the skills leaders need to direct other leaders on their team.

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