Let's Get Into This!
About the Uncharted Podcast
The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers, and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
Recent Episodes
Medical Director Not Managing The Naughty Doctor
One experienced doctor's toxic behavior is jeopardizing team morale and driving away staff and new graduate veterinarians. In this episode of the Uncharted podcast, practice management expert Stephanie Goss and Dr. Erica Pounds from Banfield Pet Hospital dive into a critical issue faced by many practice leaders: dealing with toxic behavior from a team member.…
Why Are They All Leaving? What Am I Doing Wrong?
This week on the podcast, Dr. Andy Roark and practice management nerd Stephanie Goss are talking through an email they received in the mailbag. This letter might be short on details and the challenge this practice is facing is definitely long on the challenge. This practice has spent a lot of time and energy to…
Returning to Work Post Mental Health/Suicide Leave
What are some key practices in preparing the clinic for a team member returning from a mental health leave? Dr. Phil Richmond joins us to help a veterinary practice manager wondering how they can prepare a safe space within their clinic. Together, Stephanie Goss and Dr. Phil Richmond tackle many action steps and offer valuable…
About the Hosts
Dr. Andy Roark is a practicing veterinarian in Greenville, SC, an international speaker, and the founder of the Uncharted Veterinary Conference. Stephanie many-nicknames Goss is the Director of Community Development for Uncharted Veterinary Conference and is a veteran Practice Manager in Washington. Together, they make a powerhouse co-host team with years of combined experience and involvement in the veterinary world. They started the Uncharted Veterinary Podcast to help not only our Community members but the veterinary community at large, brainstorm solutions to relevant problems they’re facing in practice. Get to know Andy and Stephanie as they have you laughing and nodding along through every episode of the Uncharted Veterinary Podcast.