Jenn Galvin is a spreadsheet-loving Veterinary Practice Manager with over 20 years of experience in the field. Growing her hospital and helping her team succeed through hard work, positive leadership, and humor is what gets her up in the morning. She's an introverted inventory nerd that loves bratty beagles, dungeons and dragons, and the outdoors. She loves sharing the mistakes she's made, and the things she's learned with other hospital owners and managers so they can grow their hospitals, teams, and themselves!
Erika is a dedicated small animal veterinarian and veterinary hospital owner with a solid connection to both patients and clients.
She really enjoys the people part of this profession and the long-standing relationships she develops with clients. Erika understands the strain we are all under within the veterinary profession. As an owner of a privately owned practice, there are unique challenges that we are all facing.
ABOUT JENN & ERIKA'S PRACTICE OWNER SUMMIT SESSION
Started From the Bottom Now We’re Here –Management and Owner Relationships
We are a team of two practice owners – one of us is the veterinarian and one of us is the practice manager – which gives us an interesting perspective. We see a lot of practice owners struggle with trying to run their practices, manage their people, and be a doctor all at the same time. We are excited to help other practice owners see the value of hiring and working with a practice manager, and finding other leaders in their practice, and then working together as a team to accomplish their shared vision. We will be reviewing how to find leaders, how to delegate, and how to follow up and follow through so that you can all hold each other accountable, stay in your own lanes, and succeed as a management team.