Tyler Grogan is a Certified Veterinary Technician with experience in specialty, emergency and general practice. She currently serves as the Creative Marketing Director for the Uncharted Veterinary Conference where she focuses on brand building, marketing, storytelling across multiple digital platforms, and exploring new ways to elevate the client experience.
About Tyler's Team Leads Summit Session:
Becoming the Coach and Not the Referee
In this workshop, Kelsey Carpenter and Tyler Grogan will be talking to team leads about how to start off in their role by establishing themselves as a coach, rather than just being an enforcer of the rules. Get ready to dive into qualities of a coach, types of coaching, how to navigate the transition after being a peer among their team, how to break out of refereeing if that’s where they’re stuck, and examples of important coaching moments. Channel your inner Ted Lasso in this fun session!