Register for Uncharted
The heart of Uncharted is our Community. Once you become a UVC Community Member you'll get access to register for our conferences, participate our community discussions, and so much more. Add your Community Membership to your cart and you'll be able to purchase spots at our live events.
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Uncharted Veterinary Community Membership
The Uncharted Community was designed to help you thrive in everything from dealing with practice drama to getting more done during business hours so you can go home and recharge. Registration is 365 days from the date of purchase. $699 for one year or $65 a month for 12 months. *Limit one purchase per customer.
Register for Our Upcoming Events
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Supporting New Graduate Veterinarians
Are you ready to equip your veterinary practice with effective mentoring strategies for new graduate veterinarians? Join our live virtual workshop, “Supporting New Graduate Veterinarians,” led by Dr. Katrina Breitreiter, DVM, DABVP. With years of experience in mentoring new grads, Dr. Breitreiter will guide you in cultivating a strong mentorship culture, attracting top talent, and supporting your new graduates to thrive in clinical practice.
1. Attract New Graduate Veterinarians
Overcome the challenges of hiring new graduates in the current competitive landscape. Learn proven strategies to attract and select top talent for your practice, setting the stage for a successful mentorship journey.
2. Build an Effective Mentorship Program
Create a tailor-made mentorship program that empowers new graduates to develop independence and ramp up production. Discover how to customize mentorship approaches to meet the unique needs of each individual.
3. Comprehensive Support for New Graduates
Gain insights into providing comprehensive support to new graduate veterinarians throughout their journey. Learn how to nurture their growth, both in the hospital and beyond, to foster long-term success.
Live and virtual, this interactive workshop provides an engaging learning experience. Dr. Breitreiter will share her wealth of knowledge and expertise, enabling you to interact and learn in real-time.
When: November 3, 2023, 2:00 pm – 4:00 pm ET / 11:00 am – 1:00 pm PT
This program is applicable toward the continuing education requirement for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA). 2 hours.
$99 to register, FREE for Uncharted Members.
Don't miss this opportunity to foster a culture of mentorship and support within your practice. Register today and invest in your new graduates' success!
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Practice Leaders Summit
You are purchasing an individual registration for the Uncharted Practice Leaders Summit. To continue, click add to cart.
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Uncharted Veterinary Medical Director Summit 2023
The Uncharted Medical Director Summit on September 27, 2023 is an immersive 1-day virtual event designed to help you find balance in your role while positively impacting your teams and patients at your veterinary practice. Engage in interactive workshops led by speakers with years of real experience with challenges faced by Medical Directors daily. Gain actionable insight through discussion-based Choose Your Own Adventure sessions and tackle what matters to you and your practice now. Get ready to walk away re-energized and inspired!
This high-impact day of learning and discussion is recommended for medical directors and is open to anyone in veterinary practice interested in learning more about balancing team management, practicing as a doctor, and upholding standards at a veterinary clinic. https://unchartedvet.com/uvc-membership/
*Individual registrations are required. For groups of 5 or more, please email Jamie at admin@unchartedvet.com
Uncharted Membership is not required for this event, but always encouraged! Learn more about Uncharted Membership here.
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Uncharted Veterinary Team Leads Summit 2023
The Uncharted Team Leads Summit on November 8, 2023 is an immersive 1-day virtual event designed to help you find balance in your role while positively impacting your teams and patients at your veterinary practice. Engage in interactive workshops led by speakers with years of real experience with challenges faced by Team Leads daily. Gain actionable insight through discussion-based Choose Your Own Adventure sessions and tackle what matters to you and your practice now. Get ready to walk away re-energized and inspired!
This high-impact day of learning and discussion is recommended for team leads and is open to anyone in veterinary practice interested in learning more about leading your teams in sustainable ways, motivating others or leadership development. https://unchartedvet.com/uvc-membership/
*Individual registrations are required. For groups of 5 or more, please email Jamie at admin@unchartedvet.com
Uncharted Membership is not required for this event, but always encouraged! Learn more about Uncharted Membership here.
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Uncharted Culture Conference 2023
The Uncharted Culture Conference on October 11, 2023 is a 1-day virtual event that will meet you where you are with accountability in your veterinary practice. Whether you’re not sure where to start or want to continue to expand your skills in this area, the interactive workshop sessions and Choose Your Own Adventure sessions give space to learn from experienced leaders in the veterinary industry and discuss challenges with no judgment. Get ready to walk away re-energized and inspired!
This high-impact day of learning and discussion is recommended for leadership teams so they can work together effectively on this complex and essential part of clinic culture, and is open to anyone in veterinary practice interested in learning more about veterinary clinic culture. Read more about what to expect at this event at unchartedvet.com/culture2023. Individual registration is required. For groups of 5 or more, please email Jamie at admin@unchartedvet.com
Uncharted Membership is not required for this event, but always encouraged! Learn more about Uncharted Membership here.*Uncharted Members – Your member pricing will be applied automatically as long as you are logged into your account!
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Team Meetings That Build a Financially-Informed Culture
Are you struggling to create a balance between a money-focused environment and a culture that values more than just profits? Do you feel judged for how your practice manages its finances? Get ready to tackle the challenges surrounding financial transparency and foster a culture that goes beyond mere numbers.
Uncover ways to create a stronger, more financially savvy practice that thrives on teamwork and a shared vision. In this live virtual workshop you will:
1️⃣ Foster a Financially-Informed Culture:
Learn how to engage your team in understanding and appreciating the financial aspects of your practice. By involving them in setting metrics, you'll create a united front in driving financial success while maintaining a strong cultural identity.
2️⃣ Promote Transparency and Trust:
Break down the barriers between team members and financial matters. Openly share enough financial information to ensure transparency, building trust and eliminating judgment within your practice.
3️⃣ Cultivate United Engagement:
Discover strategies to keep your cultural feel intact while introducing necessary financial metrics. By involving your team in the process, you'll create a sense of ownership and engagement in achieving both financial success and a positive work environment.
Gain the knowledge and skills needed to navigate financial matters effectively, align your team with strategic goals, and foster a culture of financial awareness and accountability within your practice. Don't miss this opportunity to transform your financial meetings and drive your practice toward greater success.
When: October 25, 2023, 12-2 PM ET/9-11 AM PT
$99 to register, FREE for Uncharted Members
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Are They Willing To Wait For It? Making Wait Times Work For You
Are long wait times negatively impacting your veterinary clinic's client satisfaction and team morale? Discover how to turn wait times into an opportunity to enhance the experiences for everyone in your practice!
This engaging workshop combines the fields of operations management and psychology to explore the study of waiting in lines, also known as queue theory. You will dive into the research covering a range of topics including:
- Common queueing behaviors – what can we let people do more of?
- Appointment syndrome – what is the sticking point of appointments?
- David Maister's Laws of Service
- The concept of queue rage (and how to avoid it!)
- The eight factors to consider in the psychology of waiting according to David Maister.
You’ll also interact during practical activities to discuss case examples and develop customized queue management systems that you need in your individual practice right now, with a focus on managing client expectations, effective client communication, team communication, and increasing value through queue experiences.
Get ready to walk away with practical solutions to manage the different ways people wait in veterinary medicine, and tools to start making wait times work for you!
When: September 13, 2023, 8:30-10:30 PM ET/5:30-7:30 PM PT
$99 to register, FREE for Uncharted Members
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How to Have Fun and Engaging Meetings
Are you tired of boring meetings that leave your staff disengaged and unmotivated? Do you find that team members struggle to remember important information because they weren't paying attention? Is low team morale affecting your organization's productivity and success?
With over fifteen years of experience leading meetings, Jenn Galvin has cracked the code to making meetings both productive and enjoyable. Get ready to transform your meetings into engaging experiences that leave a lasting impact.
Join our interactive Live Virtual Workshop, “How to Have Fun and Engaging Meetings,” where we address these common challenges head-on. Jenn Glavin has experienced the highs and lows of meetings and has discovered the secret to creating meetings that are not only effective but enjoyable for everyone involved. With a proven structure and approach, Jenn has transformed her own team's meeting experiences, fostering active engagement and a sense of fun.
Key Benefits of the Workshop:
1️⃣ Engaging and Fun Meetings: Discover practical strategies to transform dull meetings into dynamic and exciting experiences. Learn directly from an expert who has honed their meeting skills to create an atmosphere of enthusiasm and enjoyment.
2️⃣ Improved Attendance and Participation: Watch as attendance and active participation skyrocket! Master techniques that empower you to create an inclusive meeting environment that encourages input and collaboration from all team members.
3️⃣ Retained Information and Enhanced Productivity: Say goodbye to forgettable meetings! Gain insights and learn how to deliver information in a way that ensures it is not only heard but retained. Boost productivity by maximizing the impact of your meetings.
4️⃣ Increased Team Morale: Experience the power of a positive and uplifting meeting environment. By infusing fun and engagement into your meetings, you'll witness a remarkable shift in team morale. Motivated and happy staff members contribute to a thriving and successful organization.
When: August 19, 2023, 12-2 PM ET/9-11 AM PT
$99 to register, FREE for Uncharted Members
Don't miss this unique opportunity to learn the art of creating meetings that are both effective and enjoyable. Reserve your spot in “How to Have Fun and Engaging Meetings” today and unlock the potential of your team meetings.
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Turning Clients Into Fans
What makes someone a loyal customer and what makes someone a fan? How do businesses achieve the same level of loyalty as major sports teams and what does it actually mean? In this workshop, attendees will explore how companies create enduring fanship with their customers, discuss their customers' experiences, and brainstorm how to take these concepts and apply them to veterinary practice.
In this workshop you will learn:
- What makes a fan a unique kind of consumer?
- What types of business practices make an impact on turning clients into fans?
- Brainstorm ways to bring these to your veterinary practice to build an enduring client fanbase
When: March 29, 2023, 8:30-10:30 PM ET/5:30 – 7:30 PM PT
$99 to register, FREE for Uncharted Members
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Veterinary Practice Manager Summit 2023
This 1-day virtual event on March 22, 2023.
This program has been submitted for 8 hours of continuing education credit in jurisdictions that recognize CVPM approval. Attendees must attend a minimum of 75% of the live-distance approved sessions to receive CE credit.
Uncharted Membership is not required to attend.
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Start The Year Off Right: Setting Your Team Values and Finding Your North Star
Planning goes nowhere if your team doesn’t see your vision for the practice, know what the shared values of the team are, or believe that there is a better future ahead. The first workshop of the Starting the Year Off Right Series is about finding that motivating vision, creating a shared sense of purpose that inspires your team to take ownership, and balancing the needs of your team with those of your clients and your patients.
When: January 7, 2023, 2-4 PM ET/11 AM – 1 PM PT
$99 to register, FREE for Uncharted Members
Practice Owners and Managers, are you ready for some workshops to help kick-start 2023? Is this the year that you tackle creating a foundation of culture for your organization? Do you want to have a practice vision and values that do more than just look pretty on your wall? Do you want to have the right people in place on your team so that you can move forward in the same direction this year? Are you lost at where to start with leading meetings like this for your team? If the answer to any of these questions is YES, we've got you! The “Start Your Year Off Right” workshops can be taken together as a series or independently based on your practice needs.
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Uncharted April Conference 2023 – Greenville, SC
During this 3-day live event, you will answer the call to adventure!
Hear from innovative thought leaders in vet med as they share their stories, challenges and all, and equip you with the tools you’ll need to take them on.
Prepare to embark on your journey with general sessions and workshops on topics like:
Offering the same standard of care to staff pets as client pets
Creating a clinic culture that supports real growth and continuous learning
Balancing the emotion of our work with resilience for a sustainable career
Setting teams up for success with digital communication tools
There are limited spots available. Registration is open to Uncharted Members only.
See our Cancellation and Refund Policy