Get ready to have some fun! We've got a lineup of speakers with sessions to make your practice manager heart very, very happy. Read on for more info!
Why Managers Need Development Plans Most of All
Veterinary medicine managers get sh*t done – they execute leadership direction, direct teams, and solve problems all day long. Unfortunately, they are often put last or left off the list entirely when it comes to performance reviews, development planning, and career goal setting. Too many managers operate with everyone else on the team in front of them in line. Gallup polling has repeatedly found that their managers influence 70% of a team’s engagement so why are we not pouring time and energy into developing our managers and their skillsets and leadership competency development so they are ready to meet the challenge of influencing that team engagement, head on?
Gathering Your Leaders & Getting Work Done
Who's ready for things to stop falling through the cracks? *Raises hand*
This session with Ron Sosa will help you get your practice leaders on the same page so that everyone knows what they need to do, where they need to be, and how to get there. You'll learn how to build accountability, effectively solve problems, and reach a deeper level of understanding with your entire team so that everyone achieves their goals (and you have less fires to put out!)
Making Time For Magical One-On-Ones
Finding time to individually sit down with each team member seems daunting but with some planning and creativity, it doesn’t have to be! Effective one-on-ones are the key to having engaged team members in your practice, so in this session, Maria Pirita will be explaining how she implemented them into her practice, give you resources to help you make them your new favorite part of being a manager, and help your team shine as brightly as you know they can.
When Harry Hates Sally: What To Do When Employees Fight!
Many of us are short-staffed right now, so it’s more important than ever to have a harmonious hospital. Conflict is no fun, but avoiding it only makes problems grow. In this workshop, practice manager/owner Jenn Galvin will review how to navigate conflict in the workplace, deal with the different personalities involved, and get employees on the same page in a positive productive way. Her system of open, positive communication in the practice is one you will definitely want to hear more about!