Jenn Galvin is a spreadsheet-loving Veterinary Practice Manager with over 20 years of experience in the field. Growing her hospital and helping her team succeed through hard work, positive leadership, and humor is what gets her up in the morning. She's an introverted inventory nerd that loves bratty beagles, dungeons and dragons, and the outdoors. She loves sharing the mistakes she's made, and the things she's learned with other hospital owners and managers so they can grow their hospitals, teams, and themselves!
About Jenn's Practice Manager Summit 2023 Session
When Harry Hates Sally: What To Do When Employees Fight!
Many of us are short-staffed right now, so it’s more important than ever to have a harmonious hospital. Conflict is no fun, but avoiding it only makes problems grow. In this workshop, Jenn Galvin will review how to navigate conflict in the workplace, deal with the different personalities involved, and get employees on the same page in a positive productive way. Her system of open, positive communication in the practice is one you will definitely want to hear more about!
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