Podcast Co-Host & Practice Management Goddess
Stephanie Goss started in the veterinary field quite by accident but fell in love with the experience of being able to serve people and their pets. With over 15 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves helping managers and owners control their inventory and leverage their profits by maximizing their home delivery using online pharmacies. She is a vet med nerd who loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff. Stephanie is the Director of Community Development for the Uncharted Veterinary Conference. More notably she’s the co-host of the Uncharted Veterinary Podcast where her laughter highlights the start of every episode and her knowledge bombs reign down like massive chunks of enlightenment from on high.
ABOUT STEPHANIE'S PRACTICE MANAGER SUMMIT SESSION
Why Managers Need Development Plans Most of All
Veterinary medicine managers get sh*t done – they execute leadership direction, direct teams, and solve problems all day long. Unfortunately, we are often put last or left off the list entirely when it comes to performance reviews, development planning, and career goal setting. Too many managers operate with everyone else on the team in front of them in line. Gallup polling has repeatedly found that their managers influence 70% of a team’s engagement so why are we not pouring time and energy into developing our managers and their skillsets and leadership competency development so they are ready to meet the challenge of influencing that team engagement, head on?
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