Maria Pirita is currently the Business Development Coordinator at Uncharted Veterinary Community where she is responsible for strategic direction with industry partners and creating educational content for the veterinary community. A seasoned professional with 20 years of leadership experience and nearly a decade of that within veterinary medicine, Maria is well known for driving growth through positive culture, effective marketing strategies, and careful strategic planning. She most recently served as the Executive Director of a veterinary clinic which she directly grew from a single doctor to a multi-million dollar practice in just 3 years. Maria has an Associate's Degree in Business Administration and recently passed her exam to become a Certified Veterinary Practice Manager. She is currently based out of Tampa, Florida where she shares her home with her husband, dog, two rabbits and a quaker parrot.
About Maria's Team Leads Summit Session:
Conflict Management – Mastering Mediation
Conflict is always a challenge, but it is especially hard for Team Leads who frequently play the role of mediator. In this workshop, Maria Pirita, CVPM will be discussing the 7 different types of conflict resolution and how they can each be adapted to the clinic setting. She will share which of these tools make the most sense for multiple kinds of scenarios and how relationship-building plays a vital role in making conflict mediation successful.