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About the Uncharted Podcast
The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers, and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
Recent Episodes
Clients Are Getting Vaccinated…Why Can't They Come In?
This week on the Uncharted Veterinary Podcast, Andy and Stephanie tackle a topic that is at the forefront for so many of our clinics and hospitals right now – What do we do when a client asks the question “I am vaccinated [for COVID] now, so why can’t I come inside with my pet?” We…
When Techs Give Notice… and Then Turn Bad
This week on the Uncharted Veterinary Podcast, what do you do when an employee gives notice that they are leaving and then changes their behavior? We have a situation where an employee who gave notice has asked for special treatment, changes to the schedule and extra compensation. When do you compromise? When do you negotiate?…
Dragging Our Feet to Hire New People
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Goddess Stephanie ‘Why Can’t We Be Friends’ Goss go to the mailbag! It's time to hire and we should be excited to add to our talented team. In all honesty, we are dragging our feet, our team culture seems strong until we…
About the Hosts
Dr. Andy Roark is a practicing veterinarian in Greenville, SC, an international speaker, and the founder of the Uncharted Veterinary Conference. Stephanie many-nicknames Goss is the Director of Community Development for Uncharted Veterinary Conference and is a veteran Practice Manager in Washington. Together, they make a powerhouse co-host team with years of combined experience and involvement in the veterinary world. They started the Uncharted Veterinary Podcast to help not only our Community members but the veterinary community at large, brainstorm solutions to relevant problems they’re facing in practice. Get to know Andy and Stephanie as they have you laughing and nodding along through every episode of the Uncharted Veterinary Podcast.