Let's Get Into This!
About the Uncharted Podcast
The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers, and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
Recent Episodes
Does Writing People Up Ruin Team Trust and Culture?
This week on the podcast, Dr. Andy Roark and practice management wiz, Stephanie Goss, tackle the intricacies of performance improvement plans in the veterinary setting that aren't all negative. The traditional approach has been carrot and stick when it comes to performance management. We know that approach is damaging to good culture where there is…
I Can't Handle It Anymore, How Do I Teach Them Self-Awareness?
This week on the podcast, Dr. Andy Roark and former practice administrator and veterinary practice management super nerd Stephanie Goss dive into an email they received in the mailbag. A listener of the podcast heard episode 229 where a technician was sure that the team had to be talking behind their back. Andy and Stephanie…
How the Heck Do I Make Them Feel Appreciated… And Say Thank You?!
This week on the podcast, Dr. Andy Roark and practice management super geek, Stephanie Goss are talking about love. Love languages that is. We received an email in the mailbag from a practice owner who loves their team. They have tried acknowledging the hard working individuals in a variety of ways from bonuses to holiday…
About the Hosts
Dr. Andy Roark is a practicing veterinarian in Greenville, SC, an international speaker, and the founder of the Uncharted Veterinary Conference. Stephanie many-nicknames Goss is the Director of Community Development for Uncharted Veterinary Conference and is a veteran Practice Manager in Washington. Together, they make a powerhouse co-host team with years of combined experience and involvement in the veterinary world. They started the Uncharted Veterinary Podcast to help not only our Community members but the veterinary community at large, brainstorm solutions to relevant problems they’re facing in practice. Get to know Andy and Stephanie as they have you laughing and nodding along through every episode of the Uncharted Veterinary Podcast.