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About the Uncharted Podcast
The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers, and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
Recent Episodes
Managing A Perfectionist
This manager faces challenges with constant corrections from a perfectionist team member, causing tension within the team. Dr. Andy Roark and Stephanie Goss dive deep into managing perfectionist tendencies in a veterinary setting, highlighting the importance of empathy, open communication, and objective management. They explore how the veterinary education system can contribute to perfectionist behaviors…
The Associate Didn't Do Anything Wrong
A practice owner is struggling how to communicate taking responsibility even when they didn't do anything wrong. In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss tackle a tough mailbag question from a practice owner dealing with a post-surgery complication. After a routine spay, a client reported swelling at the…
Transitioning From Peer to Leader
A veterinary professional who recently stepped into the role of tech team lead is facing the challenge of earning their team's trust while aligning with the practice owner's vision. In this episode of the Uncharted Veterinary Podcast, practice management super nerd, Stephanie Goss is joined by guests Tyler Grogan and Kelsey Beth Carpenter. Join them…
About the Hosts
Dr. Andy Roark is a practicing veterinarian in Greenville, SC, an international speaker, and the founder of the Uncharted Veterinary Conference. Stephanie many-nicknames Goss is the Director of Community Development for Uncharted Veterinary Conference and is a veteran Practice Manager in Washington. Together, they make a powerhouse co-host team with years of combined experience and involvement in the veterinary world. They started the Uncharted Veterinary Podcast to help not only our Community members but the veterinary community at large, brainstorm solutions to relevant problems they’re facing in practice. Get to know Andy and Stephanie as they have you laughing and nodding along through every episode of the Uncharted Veterinary Podcast.