Uncharted On The Road: Minneapolis

Why does conflict arise in veterinary practice? What impact does it have on veterinary teams? How can we handle conflict and train our people to communicate more effectively? Conflict management is an essential skill for every leader and organization. Join us on June 15, 2024, at Uncharted On The Road: Minneapolis as we dive deep into conflict management training.

As a veterinary leader, a medical director, a practice manager, a practice owner, an associate vet, or a team lead, developing real conflict management skills can equip you to change the culture in your practice.

In this 1-day, interactive training you will understand the dynamics of conflict and discover strategies to manage conflict in practice effectively. Learn to navigate difficult conversations to reduce tensions, improve team collaboration, and decrease staff turnover. Get ready to empower your veterinary career with the skills to confidently handle workplace conflicts while fostering a more positive, productive work environment.

The Program: Conflict Management Training

This program features interactive workshops and roundtable discussions where attendees will actively work on developing conflict management skills and how they apply to teams and veterinary practices.

Section 1: The Keys to Effective Team Communication

We start by understanding and identifying what conflict is at the root level, including the different types of conflict. Then, we explore why conflict happens in the veterinary practice.

Section 2: Conflict Management and Negotiation

Next, we'll review the conflict cycle, including various conflict sizes, and delve into the roles or emotional reactions and decisions in conflict.

Section 3: Mediation & Managing Ongoing Conflict

Finally, we discuss emotional intelligence, including self-awareness, self-management, internal motivation, and empathy. Discover tools for self-care, stress management, and effective communication.

THANK YOU TO OUR UNCHARTED ON THE ROAD: MINNEAPOLIS SPONSOR