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About the Uncharted Podcast
The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers, and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!
Recent Episodes
How Do I Keep Client Negativity from Impacting the Team?
What's This Episode About? This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a mailbag letter from a practice manager. The entire world is struggling these days with short tempers, disgruntled with life attitudes, frustrations shared publicly about things that weren’t always so public before. Everyone in veterinary medicine has been…
Which Leadership Actions Drive Culture
What's This Episode About? This week, Dr. Andy Roark and Dr. Dave Nicol talk about Nicol’s co-authored research piece Leadership Actions and their Effects on Practice Culture. They discuss the importance of culture, why it is so rarely prioritized, what effect increasing corporatization is having on veterinary workplace culture, and which actions leaders take (or…
Is People Insurance the Problem with Pet Health Insurance?
What's This Episode About? This week on the podcast, Dr. Andy Roark and Stephanie Goss are joined by Melissa Gutierrez, Senior Vice President and General Manager of Pets Best Insurance Services. We are super excited to talk with Melissa about an interesting question regarding pet health insurance, which is “Is people insurance the problem with…
About the Hosts
Dr. Andy Roark is a practicing veterinarian in Greenville, SC, an international speaker, and the founder of the Uncharted Veterinary Conference. Stephanie many-nicknames Goss is the Director of Community Development for Uncharted Veterinary Conference and is a veteran Practice Manager in Washington. Together, they make a powerhouse co-host team with years of combined experience and involvement in the veterinary world. They started the Uncharted Veterinary Podcast to help not only our Community members but the veterinary community at large, brainstorm solutions to relevant problems they’re facing in practice. Get to know Andy and Stephanie as they have you laughing and nodding along through every episode of the Uncharted Veterinary Podcast.