Originally hailing from Scotland, and after a career in the entertainment lighting business, Mike is the Hospital Administrator for a 15-doctor veterinary practice, and two satellite practices in Las Vegas.
A Hospital Administrator for 16 years, Mike also writes, speaks, and consults on management, human resources, marketing, and social media. A Top Writer on Quora, winner of the Founders Award from the Uncharted Veterinary Conference, and frequent poster to his own blog, Mike is also involved in various veterinary management, human resources, and marketing organizations.
In his spare time, Mike is a voracious reader, consumer of film, theater patron, renovates his house, and dabbles in Yoga and climbing; both of which he does badly. He has a rescue dog called Miles who is slowly destroying his house and a retired racing greyhound called Ella.
Practice Manager Summit 2024: The Language and Emotion of Groups and Teams
How can we help make teams feel like teams? How can we use language, belonging cues, and hive mind switches to help? And what do Star Trek, superhero movies, and sports have to do with running a veterinary hospital? In this workshop with practice manager, Mike Falconer, you will learn about the principles of belonging cues and hive mind switches, the importance of language and how it can lead to a greater sense of belonging, and how all of these things are already a part of your day-to-day life…you just don’t know it yet!