Dr. Mark Nunez is an LSU grad, class of 2002. Aside from the second half of his Air Force career, he’s lived in Louisiana all of his life until 3 days after graduation, when he moved to New York. He’s still not used to the cold, or taxes, or traffic, but he really loves it there!
Mark co-own’s two practices on Long Island, NY, Levittown Animal Hospital and Farmingdale Dog and Cat Clinic. They are actually on the same street! LAH is AAHA accredited and Low-Stress Handling certified.
Their hospitals have experienced very rapid growth over the past 8 years. As you can imagine, this rate of growth has created some interesting challenges! His focus since 2017 has been leadership development. He’s learned a lot and looks forward to learning more. Their number one goal is creating an outstanding client experience (assuming we all want top-notch medicine), and managing staff is a close second.
LEAN Principles in Practice
Getting buy-in on changes starts with giving everyone a chance to contribute. In this workshop with Dr. Mark Nunez, you will learn how to use LEAN principles to explain how decisions are made in your practice, and give your team a place in the conversation. If you want more efficiency and efficacy out of your processes, these principles will help you get ideas and make changes in a non-confrontational and systematic way. You’ll feel empowered to lead the charge on getting rid of wasteful or ineffective processes, and make everyone’s time in your practice feel valued!