Dr. Lily Chen is a small animal integrative veterinarian in Los Angeles, California.
Her journey in veterinary medicine took her from an internship at a specialty hospital to a busy conventional hospital as a general practitioner. She then fell in love with holistic medicine and began practicing as an integrative veterinarian. She started a personal brand and a housecall practice which has now turned into a unicorn brick-and-mortar practice. It's fun to try to do things in vet med uniquely and differently. 🦄
About Lily's Get Sh*t Done Shorthanded Session
The Phone-Less Veterinary Clinic
We have heard over and over how overwhelming the call volume has gotten, especially since the pandemic. Instead of trying to manage the overwhelm with phones, why not consider more efficient ways of communicating with clients? Dr. Lily Chen's clinic has not had physical phones since they started in 2020, and she wants to help other clinics find ways where they can go phone-less.