What's This Episode About?
This week on the podcast, Dr. Andy Roark and veterinary practice manager Stephanie Goss tackle a great question from a friend and fellow practice manager. The discussion tackles what do we do when people on the team ask to leave before their shift ends? In this particular instance, it was a team member who has children and was asking to leave early to take their kids to sports practice on a regular basis. But their shift normally goes 2-3 hours past when they want to leave. This manager was asking “how do we balance work needs and the wants/needs of the team when it comes to scheduling conflicts like this?”
You can listen to the episode on Apple Podcasts, Spotify, Google Podcasts, or wherever you get your podcasts.
Discussion Points We Cover
- Coming up with creative, out-of-the-box ways to help our teams take time off in ways that work for them and the business
- People are going to need time off. You should have clear protocols before the point of someone asking.
- An alternate work-week option is not the same thing as flexibility. Flexibility has to start with structure.
- We have to teach our teams how to be more forward-thinking when it comes to asking for time off.
Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag
August 14: The Secret Sauce To Optimizing Workflow with Senani Ratnayake, RVT
The way we are doing things isn’t working. At least, not working well. Some inefficiencies might feel normal to us because we've always done it that way and we don't even realize there might be a better way to move forward.
This 4-hour workshop is here to help.
Dissect your hospital’s workflow with Senani Ratnayake, RVT so you can get out of the woods in 4 strategic steps. Then, talk through what it will take to get your team on board to lean into your strengths and address your weaknesses.
All upcoming events: unchartedvet.com/upcoming-events/
A UVC MEMBERSHIP IS YOUR KEY TO FINALLY GETTING THINGS DONE AND GROWING YOUR VETERINARY PRACTICE.