What's This Episode About?
This week on the podcast, Dr. Roark and Stephanie tackle another topic from the mailbag. Someone reached out and asked a very simple and yet very complicated question.
“What do we do when they know we won’t fire them?”
When we are short-handed, desperately in need of bodies, someone on the veterinary team starts to act atrociously and break all the rules because they don’t fear any consequences. What do we do? Let’s get into this…
You can listen to the episode on Apple Podcasts, Spotify, Google Podcasts, or wherever you get your podcasts.
Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag
Upcoming Events
September 1: She Works Hard for the Money with Stephanie Goss
Join UVC Podcast Co-Host and Practice Manager Stephanie Goss for an interactive workshop about team pay. Have you ever sat down to give someone a raise and realized you had no idea how they got to where they are, salary-wise? We will talk through some of the most common pitfalls that veterinary practices face when it comes to paying their teams, as well as discussing how to create a balanced budget that takes staff needs into account, how to consider and choose perks and benefits that fit your team and how to create a pay scale system that puts your individual team members in control of how much they make and how fast they can change that. Registration is $99 to non-members and FREE to Uncharted Community members!
October 21-23: The Uncharted Culture Conference, Virtual
Culture is the heart of what makes your practice unique. It’s the blend of personalities, passions and processes that give your team a sense of belonging. It creates a clear understanding of what people can expect from their jobs and what’s expected of them. Culture can build up a practice into the place everyone in town wants to work, or more quickly break it down into the place no one wants to apply.
Every veterinary clinic has a culture — are you being intentional in choosing what yours will be?
A UVC MEMBERSHIP IS YOUR KEY TO FINALLY GETTING THINGS DONE AND GROWING YOUR VETERINARY PRACTICE!