Jessica Vogelsang

Contributed by: Mark Olcott, DVM, MBA

Veterinary practices historically have been overwhelmingly reliant on the revenue from annual wellness exams to keep their doors open.  Not just the primary revenue from the visit itself, but the dentals and procedures and lab work that arise from that visit. [Read more…] about Are We About to See The Death of the Annual Vet Exam?

Contributed by: Andy Roark, DVM MS

I was talking about motivating veterinary support staff at a conference a few years ago when a man in the audience raised his hand. When I called on him, he said, “I have staff who’ve been around for years. Why do I have to keep thanking and praising them for doing the job I’m paying them for?” [Read more…] about Why Do I Have To Praise People For Doing Their Job?