Uncharted Academy: All Courses | Uncharted Veterinary Conference

Strategic Planning 2020
4 Lessonsin All Courses, Master Classes
Meditation
2 Lessonsin All Courses, Wellness
Yoga with Melanie
5 Lessonsin All Courses, Wellness
Financial Masterclass Winter 2019
18 Lessonsin All Courses, Master Classes
UVC Staff Drama - August 2019
32 Lessonsin All Courses, Uncharted Conferences
Civility Master Class
5 Lessonsin All Courses, Master Classes

Are you ready to Master Civility? Join the world renown Jerk Researcher Cyndie Courtney as she helps us treat practice toxicity! Recommended Reading: “Mastering Civility“ by Christine Porath
Social Media Resources that won't Break the Bank
1 Lessonsin All Courses, Webinars

Kelsey Carpenter
Creating a Style Guide for Your Practice
0 Lessonsin Webinars

Melanie Kramer
UVC April 2019
38 Lessonsin Uncharted Conferences
Scheduling for a Happy, Profitable Practice
2 Lessonsin Webinars
Appreciation Master Class
2 Lessonsin All Courses, Master Classes

Appreciation – motivate your employees by speaking their language! Taught by Tracy Sands Appreciation is what bonds your employees to your practice and what motivates them to be their best selves! In this 3-week course, you will learn the important (but often overlooked) difference between recognition and appreciation. Employees express and receive appreciation through 5 […]
Avoiding Inbox Overwhelm - Email Management during Happy Hour
1 Lessonsin All Courses, Office Hours
Strategic Planning Master Class
12 Lessonsin All Courses, Master Classes

The objective of this course is to provide practice owners and managers with a strategic foundation on which to grow their practice in the next 12 months. This class will be made up of FOUR 90-minute lectures, and FOUR 60-minute office hour sessions. Syllabus: WEEK 1 Big Picture Planning Realizing core values, refining your vision, […]
Top 5 Mistakes Financial Veterinarians Make
1 Lessonsin Webinars
Podcast Master Class
1 Lessonsin All Courses, Master Classes

Have you ever considered starting a podcast for your veterinary practice or personal brand? Podcasting is a fantastic way to build your brand, produce content, and reach potential clients. In this Masterclass Dr. Andy Roark and Brandon Breshears will help you go from no experience to understanding everything you need to get started! We will cover equipment, why you should […]
Brand Breakdown
0 Lessonsin All Courses, Office Hours

Dr. Andy Roark and Dr. Faye Whyte break down her digital and social media properties to build a simple marketing approach that will actually work.
Dollars & Sense: Should You Invest in Fear Free
1 Lessonsin All Courses, Webinars
GSD 2018
28 Lessonsin All Courses, Uncharted Conferences
Personal Branding: Putting Your Plan Into Action
0 Lessonsin All Courses, Office Hours

Dr. Andy Roark talks through personal branding with Dr. Katie Berlin. We hope this is helpful to those of you growing your side hustle!
UVC 2018
32 Lessonsin All Courses, Uncharted Conferences
How To Handle 1-Star Reviews and Other Online Nightmares
1 Lessonsin All Courses, Webinars

If online reputation management matters to you, this is the course for you!
Job Hunting Tips for Technicians
1 Lessonsin All Courses, Office Hours

Are you looking for a new job, or a raise?
Emotional Warfare in the Vet Practice: A Survival Guide for the Veterinary Technician
1 Lessonsin All Courses, Webinars

Find the joy in your work again!
Vet Technicians Make or Break New Veterinarians
1 Lessonsin All Courses, Office Hours

Vet Techs can make or break a new veterinarian, find out how, why, and how to prevent the chaos.
Playing the Hand You Are Dealt - Building Culture in Established Teams
1 Lessonsin All Courses, Webinars

Learn to work within the confines of an existing team and practice culture to create the type of culture and team that you ultimately want to have.
Social Media Office Hours
17 Lessonsin All Courses, Office Hours

Join Dr Andy Roark and Social Media expert Danielle Lambert to get your questions about social media answered!
How To Use Slack To Get More Done
1 Lessonsin All Courses, Office Hours

Learn how to use Slack to cut down on email and miscommunication in your practice!
How To Book Appointments (& Get Your Life Back)
3 Lessonsin All Courses, Webinars

Are you ready to take your life back? Learn how to book appointments in a manner that’s genuinely vet-friendly!
Client Service, You Are Doing It Wrong
1 Lessonsin All Courses, Webinars

Learn how to modernize customer service to better serve our clients and to provide you and your team with the flexibility and life balance you want and need.
Part Time Practice
1 Lessonsin All Courses, Webinars

Part Time Practice: How to make a 20 hr work week a reality
Trello for Veterinary Clinics
2 Lessonsin All Courses, Webinars
Snapchat for your Veterinary Business
1 Lessonsin All Courses, Webinars

Can you really use snapchat to grow your veterinary business?
How to Get it All Done!
1 Lessonsin All Courses, Webinars
Creating New Job Ads
1 Lessonsin All Courses, Office Hours

Creating new job ads with Dr. Andy Roark and Jim Taylor.
Help! I'm Out of Exam Space... Now What?
1 Lessonsin All Courses, Webinars

Are you running out of space at your veterinary practice? It seems like a good problem to have, but it’s definitely a tricky one to manage.
How To Create And Use Chatbots To Grow Your Veterinary Practice
1 Lessonsin All Courses, Office Hours

Using automated chat programs like Manychat to communicate with.
8 Steps to Exam Room Boundaries
1 Lessonsin All Courses, Webinars

Dr. Andy Roark and Dr. Bree Montana of the VINFoundation & Vets4Vets want to help you regain calm and control in the clinic and in your daily life.
How Not To Break Bad News
1 Lessonsin All Courses, Webinars

Do you need to break bad news? Need help learning to do it better?
Let's Talk Teeth
1 Lessonsin All Courses, Webinars

Join Dr. Andy Roark and Donnell Hansen, DVM DAVDC Dentistry and Oral Surgery as they talk teeth. Learn how to gain dental confidence and compliance in your general practice.
Help! My Team is Bashing Clients
1 Lessonsin All Courses, Webinars

Mrs. Jones didn’t buy heartworm prevention for Sparky at checkout, and now two team members are talking about her behind the front desk. You hear them from down the hall and realize the pet owners in the waiting room probably heard the conversation too… This scenario happens in countless veterinary clinics. Client bashing can lose […]
Working With the Cash Strapped Client
6 Lessonsin All Courses, Webinars
Managing Bad Behavior In An Associate Vet
1 Lessonsin All Courses, Office Hours

“Marsha” has owned her practice for 3 years. Ten months ago, she hired her first associate veterinarian. The associate isn’t meeting expectations and continues to show up late despite regular progress meetings. Mike Falconer & Dr. Andy Roark talk through what’s going on and where to go from here.
How to Hire for Clinic Culture
1 Lessonsin All Courses, Office Hours

Do you have 7 minutes to invest in learning how to hire for fit? Are you tired of turn over and toxic team members? Learn how to hire for culture!
Having Difficult Conversations
1 Lessonsin All Courses, Office Hours

Join Dr Roark and Stephanie Goss as they field your questions about having difficult conversations.
When Good Employees Behave Badly
1 Lessonsin All Courses, Office Hours
Hiring a PM
1 Lessonsin All Courses, Office Hours

Why your practice needs a practice manager and tips on finding the right person.
Talking Through A Brand Ladder
1 Lessonsin All Courses, Office Hours

Join Dr Roark as he works with Tyler Grogan to move through her Brand Ladder
Are They a Jerk, or Is It Just Me
1 Lessonsin All Courses, Webinars

Tips for working with people!
Help! My People Won't do What they Say they're Going to do!
1 Lessonsin All Courses, Office Hours

Holding folks accountable for what they say they’ll do.
What You Need to Know About Dog Knee Injuries
1 Lessonsin All Courses, Webinars

Do you have questions about CrCL injuries in dogs? How dog knee injuries occur and how to treat them.
Making Euthanasia Easier for Everyone
1 Lessonsin All Courses, Webinars

Tips for making euthanasia easier for patients, clients, and caregivers.
Is Anesthesia-free Dentistry Right for Your Practice?
1 Lessonsin All Courses, Webinars

Got questions about Anesthesia-free Dentistry?
Client Communications: 5 Canine Cancer Mistakes to Avoid
1 Lessonsin All Courses, Webinars

Avoiding five common mistakes when discussing cancer with clients.
Today's Pet Owners - What they Want and How to Provide it (on your Own Terms)
1 Lessonsin All Courses, Webinars

Are you still treating pet owners the same way you did 5 years ago? If so, you may be in trouble. Dr Roark will walk you through an outstanding research study made possible by MERCK Animal Health & Unfenced Animal Health Experts. We’ll unpack what the research says is different about today’s pet owners, and […]
5 Minute Seminars
23 Lessonsin 5 Minute Seminars, All Courses

Improve your business or management skills in small digestible bites!
UVC April 2017
24 Lessonsin All Courses, Uncharted Conferences

This is our April 2017 conference in Greenville, SC. Uncharted Veterinary Conference is for veterinary professionals who want to run better businesses, take better care of their teams, and raise the bar in their service of pets and pet owners. It’s for people who want to help others find success as much as to achieve […]