Uncharted School: All Courses | Uncharted Veterinary Conference

Civility Master Class
5 Lessons in All Courses, Master Classes

Are you ready to Master Civility? Join the world renown Jerk Researcher Cyndie Courtney as she helps us treat practice toxicity! Recommended Reading: “Mastering Civility“ by Christine Porath
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Social Media Resources that won't Break the Bank
1 Lessons in All Courses, Webinars

Kelsey Carpenter
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Creating a Style Guide for Your Practice
0 Lessons in Webinars

Melanie Kramer
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
UVC April 2019
38 Lessons in Uncharted Conferences

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Scheduling for a Happy, Profitable Practice
2 Lessons in Webinars

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Appreciation Master Class
2 Lessons in All Courses, Master Classes

Appreciation – motivate your employees by speaking their language! Taught by Tracy Sands Appreciation is what bonds your employees to your practice and what motivates them to be their best selves! In this 3-week course, you will learn the important (but often overlooked) difference between recognition and appreciation. Employees express and receive appreciation through 5 […]
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Avoiding Inbox Overwhelm - Email Management during Happy Hour
1 Lessons in All Courses, Office Hours

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Strategic Planning Master Class
12 Lessons in All Courses, Master Classes

The objective of this course is to provide practice owners and managers with a strategic foundation on which to grow their practice in the next 12 months. This class will be made up of FOUR 90-minute lectures, and FOUR 60-minute office hour sessions. Syllabus: WEEK 1 Big Picture Planning Realizing core values, refining your vision, […]
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Top 5 Mistakes Financial Veterinarians Make
1 Lessons in Webinars

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Podcast Master Class
1 Lessons in All Courses, Master Classes

Have you ever considered starting a podcast for your veterinary practice or personal brand? Podcasting is a fantastic way to build your brand, produce content, and reach potential clients. In this Masterclass Dr. Andy Roark and Brandon Breshears will help you go from no experience to understanding everything you need to get started! We will cover equipment, why you should […]
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Brand Breakdown
0 Lessons in All Courses, Office Hours

Dr. Andy Roark and Dr. Faye Whyte break down her digital and social media properties to build a simple marketing approach that will actually work.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Dollars & Sense: Should You Invest in Fear Free
1 Lessons in All Courses, Webinars

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
GSD 2018
28 Lessons in All Courses, Uncharted Conferences

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Personal Branding: Putting Your Plan Into Action
0 Lessons in All Courses, Office Hours

Dr. Andy Roark talks through personal branding with Dr. Katie Berlin. We hope this is helpful to those of you growing your side hustle!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
UVC 2018
32 Lessons in All Courses, Uncharted Conferences

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How To Handle 1-Star Reviews and Other Online Nightmares
1 Lessons in All Courses, Webinars

If online reputation management matters to you, this is the course for you!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Job Hunting Tips for Technicians
1 Lessons in All Courses, Office Hours

Are you looking for a new job, or a raise?
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Emotional Warfare in the Vet Practice: A Survival Guide for the Veterinary Technician
1 Lessons in All Courses, Webinars

Find the joy in your work again!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Vet Technicians Make or Break New Veterinarians
1 Lessons in All Courses, Office Hours

Vet Techs can make or break a new veterinarian, find out how, why, and how to prevent the chaos.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Playing the Hand You Are Dealt - Building Culture in Established Teams
1 Lessons in All Courses, Webinars

Learn to work within the confines of an existing team and practice culture to create the type of culture and team that you ultimately want to have.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Social Media Office Hours
17 Lessons in All Courses, Office Hours

Join Dr Andy Roark and Social Media expert Danielle Lambert to get your questions about social media answered!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How To Use Slack To Get More Done
1 Lessons in All Courses, Office Hours

Learn how to use Slack to cut down on email and miscommunication in your practice!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How To Book Appointments (& Get Your Life Back)
3 Lessons in All Courses, Webinars

Are you ready to take your life back? Learn how to book appointments in a manner that’s genuinely vet-friendly!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Client Service, You Are Doing It Wrong
1 Lessons in All Courses, Webinars

Learn how to modernize customer service to better serve our clients and to provide you and your team with the flexibility and life balance you want and need.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Part Time Practice
1 Lessons in All Courses, Webinars

Part Time Practice: How to make a 20 hr work week a reality
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Trello for Veterinary Clinics
2 Lessons in All Courses, Webinars

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Snapchat for your Veterinary Business
1 Lessons in All Courses, Webinars

Can you really use snapchat to grow your veterinary business?
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How to Get it All Done!
1 Lessons in All Courses, Webinars

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Creating New Job Ads
1 Lessons in All Courses, Office Hours

Creating new job ads with Dr. Andy Roark and Jim Taylor.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Help! I'm Out of Exam Space... Now What?
1 Lessons in All Courses, Webinars

Are you running out of space at your veterinary practice? It seems like a good problem to have, but it’s definitely a tricky one to manage.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How To Create And Use Chatbots To Grow Your Veterinary Practice
1 Lessons in All Courses, Office Hours

Using automated chat programs like Manychat to communicate with.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
8 Steps to Exam Room Boundaries
1 Lessons in All Courses, Webinars

Dr. Andy Roark and Dr. Bree Montana of the VINFoundation & Vets4Vets want to help you regain calm and control in the clinic and in your daily life.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How Not To Break Bad News
1 Lessons in All Courses, Webinars

Do you need to break bad news? Need help learning to do it better?
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Let's Talk Teeth
1 Lessons in All Courses, Webinars

Join Dr. Andy Roark and Donnell Hansen, DVM DAVDC Dentistry and Oral Surgery as they talk teeth. Learn how to gain dental confidence and compliance in your general practice.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Help! My Team is Bashing Clients
1 Lessons in All Courses, Webinars

Mrs. Jones didn’t buy heartworm prevention for Sparky at checkout, and now two team members are talking about her behind the front desk. You hear them from down the hall and realize the pet owners in the waiting room probably heard the conversation too… This scenario happens in countless veterinary clinics. Client bashing can lose […]
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Working With the Cash Strapped Client
6 Lessons in All Courses, Webinars

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Managing Bad Behavior In An Associate Vet
1 Lessons in All Courses, Office Hours

“Marsha” has owned her practice for 3 years. Ten months ago, she hired her first associate veterinarian. The associate isn’t meeting expectations and continues to show up late despite regular progress meetings. Mike Falconer & Dr. Andy Roark talk through what’s going on and where to go from here.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
How to Hire for Clinic Culture
1 Lessons in All Courses, Office Hours

Do you have 7 minutes to invest in learning how to hire for fit? Are you tired of turn over and toxic team members? Learn how to hire for culture!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Having Difficult Conversations
1 Lessons in All Courses, Office Hours

Join Dr Roark and Stephanie Goss as they field your questions about having difficult conversations.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
When Good Employees Behave Badly
1 Lessons in All Courses, Office Hours

To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Hiring a PM
1 Lessons in All Courses, Office Hours

Why your practice needs a practice manager and tips on finding the right person.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Talking Through A Brand Ladder
1 Lessons in All Courses, Office Hours

Join Dr Roark as he works with Tyler Grogan to move through her Brand Ladder
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Are They a Jerk, or Is It Just Me
1 Lessons in All Courses, Webinars

Tips for working with people!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Help! My People Won't do What they Say they're Going to do!
1 Lessons in All Courses, Office Hours

Holding folks accountable for what they say they’ll do.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
What You Need to Know About Dog Knee Injuries
1 Lessons in All Courses, Webinars

Do you have questions about CrCL injuries in dogs? How dog knee injuries occur and how to treat them.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Making Euthanasia Easier for Everyone
1 Lessons in All Courses, Webinars

Tips for making euthanasia easier for patients, clients, and caregivers.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Is Anesthesia-free Dentistry Right for Your Practice?
1 Lessons in All Courses, Webinars

Got questions about Anesthesia-free Dentistry?
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Client Communications: 5 Canine Cancer Mistakes to Avoid
1 Lessons in All Courses, Webinars

Avoiding five common mistakes when discussing cancer with clients.
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
Today's Pet Owners - What they Want and How to Provide it (on your Own Terms)
1 Lessons in All Courses, Webinars

Are you still treating pet owners the same way you did 5 years ago? If so, you may be in trouble. Dr Roark will walk you through an outstanding research study made possible by MERCK Animal Health & Unfenced Animal Health Experts. We’ll unpack what the research says is different about today’s pet owners, and […]
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
5 Minute Seminars
23 Lessons in 5 Minute Seminars, All Courses

Improve your business or management skills in small digestible bites!
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.
UVC April 2017
24 Lessons in All Courses, Uncharted Conferences

This is our April 2017 conference in Greenville, SC. Uncharted Veterinary Conference is for veterinary professionals who want to run better businesses, take better care of their teams, and raise the bar in their service of pets and pet owners. It’s for people who want to help others find success as much as to achieve […]
To access this content, you must purchase Uncharted Veterinary Community Membership or Uncharted Veterinary Community and Staff Drama - August 2019.

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