JOIN US VIRTUALLY FEBRUARY 11-13th

You work your tail feathers off to grow your practice business, to help guide your team to elevate the standards of patient care and you are there every day helping your team deliver top-notch client experiences. At the same time, have you ever thought: Am I actually in charge… because this is not my practice? Do I HAVE to be responsible for getting buy-in from both the team AND the practice owner? Do I have ENDLESS responsibility with limited power or resources? If you’ve thought these things and more, it sounds like you might be a practice manager.

2020 took a lot of the wind from our sails. So many of us are feeling worn out and exhausted from managing the changes that came with this past year. If this is you, we have some great news. The first-ever Uncharted Practice Managers’ Summit is coming and YOU NEED TO BE THERE! It is open exclusively to veterinary practice managers so we can get laser-focused on the challenges unique to you and your practices. The summit will be virtual (so no using ½ your CE budget on germy travel costs!) and will use the unique Uncharted online workshop structure to ensure that we make the event that you need to get real work and change done in your practice. Kick 2021 off with a big bang and come join us to set some goals worth CRUSHING in the new year.

EDUCATION YOU NEED NOW

This event is designed to get you working with people who know your struggles and have experiences that will help with your challenges. It’s lonely at the top and we want you to be able to forge relationships with other managers that help harness your excitement, positive outlook and productivity in a way that will help you game plan for change in your clinic as well as form professional relationships that continue on long after the event. These bonds are what the Uncharted Community is built on and conference attendees can continue their fun by rolling their attendance into a year-long community membership, before or after the conference (**Full membership required to be a part of the community)!

You will help create an event, unlike anything you have attended before. Add to that community a set of speakers who are all veteran Practice Managers, who want to help you tackle your real-life challenges and make a difference and we can’t wait to see the magic that emerges from this conference for you and your practices!

INTIMATE SETTING

The Practice Managers’ Summit will follow our peer-conference format so that attendees create more than 50% of the sessions that will be presented. You can expect formal workshops, facilitated conversations on the issues most important to attendees, best-practice-focused table discussions, and action-oriented planning sessions to help you leverage the Uncharted community and online school long after the event is over.

Expect to find your focus, get re-motivated, and make a plan for running a happier, healthier veterinary practice this spring. This event runs from February 11-13th and is open exclusively to practice managers, office managers and hospital administrators.

The cost is $299 for Uncharted members and $399 for non-members.

OUR WORLD-CLASS INSTRUCTORS

Andy Roark, DVM

Founder of Uncharted Veterinary Conference

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.

Dr. Roark received the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and was voted the Practice Management Speaker of the Year at NAVC (one of the world’s largest veterinary conferences) three out of the last four years. Practices where Dr. Roark works were named as finalists in the American Animal Hospital Association’s Practice of the Year Contest in 2013 and 2015.

Andy Roark, DVM

GSD Speaker

PMS Speaker

Practice Owner Summit

UVC Speaker

UVVC Speaker

Stephanie Goss, Practice Management Goddess

Stephanie Goss started in the veterinary field quite by accident but fell in love with the experience of being able to serve people and their pets. With over 15 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves helping managers and owners control their inventory and leverage their profits by maximizing their home delivery using online pharmacies. She is a vetmed nerd who loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff. Stephanie currently runs a four doctor practice in the Pacific Northwest. In addition to her work in the practice, Stephanie is the Director of Community Development for Uncharted Veterinary Conference. More notably she’s the co-host of the Uncharted Veterinary Podcast where her laughter highlights the start of every episode and her knowledge bombs reign down like massive chunks of enlightenment from on high.

Stephanie Goss

GSD Speaker

PMS Speaker

Practice Owner Summit

UVC Speaker

SARA HOGAN

Sara Hogan, a veterinary hospital manager and newly-dubbed culture coach for small workplaces, has spent the last five years with Clarendon Animal Care hospitals in the Washington D.C. area growing the practices and cultivating leadership from within.

Sara Hogan

PMS Speaker

Amy Deshotel

Amy Deshotel has been in the veterinary industry since 1993. She has served in many roles in the veterinary hospital as well as an outside sales representative in the industry. In 2003, she returned to practice in order to fulfill her dreams of creating a better culture and developing staff learning programs for her husband’s hospital. She has a strong focus on building a better community by developing employees to reach their maximum potential. She also loves to find new ways to work smarter, not harder, by implementing technology into practice and is a strong advocate for full utilization of electronic medical records and inventory control through practice management software.

Amy Deshotel

PMS Speaker

HEATHER PRENDERGAST

Heather has spent over 25 years in the veterinary industry, with 20 years in small animal practice. She has taught several years for both veterinary technology and assistance programs and has authored the book “Front Office Management for the Veterinary Team”, now in its 3rdedition. Heather is well known and lectures nationally and internationally and has authored several articles with the goal of developing leadership and management structure in the veterinary practice. Currently, Heather is the Director of Operations for Encore Veterinary Group. She serves on several advisory boards, including the WVC Board of Directors and Pet Nutrition Alliance. She has received Speaker of the Year awards for both 2016 and 2017 from the Western Veterinary Conference.

Heather Prendergast

PMS Speaker

THE PROGRAM

DAY 1 THURSDAY, FEBRUARY 11 The Summit kicks off at 7 PM ET with opening ceremonies and keynote from Dr. Andy Roark. This virtual banquet will look much like our live events except you can attend from your living room! That said, we all need an excuse to dress up these days and we invite you to don your “anchor gear” and come join us for dinner! Bring your dinner, bring a snack, your choice of beverage and let’s set the stage for the work we are going to do over the next two days. By the end of the night, we will have a schedule to help facilitate the content YOU vote for.

DAY 2 FRIDAY, FEBRUARY 12 To accommodate all time zones, the day’s events begin at 11 am ET. Grab your breakfast or mid-morning snack and start your experience with a fantastic keynote from Practice Manager Amy Deshotel on how to help your team embrace a positive, happy mindset and lean into developing resilience no matter what chaos the year (or day) throws at them.

Workshops get underway after our morning program at 12:20 PM ET. Our virtual workshops are 100-minute sessions where attendees actually work and create resources/skills that they can take back to their practices and put to use immediately. We are thrilled to have three veteran Practice Managers in Heather Prendergast, Sara Hogan and Stephanie Goss to lead us through workshops that tackle the nitty-gritty of practice management – the impact of leaders on practice success, how to be the right leader for your specific team and how to prioritize when you hear “Let’s ask Stephanie, here she is now…” the second you walk in the door! 

Throughout the day we will have fun and ample breaks (with prizes) and time to recharge.

Thursday closes with our fun night in. We invite you to come spend time socializing with your fellow managers. Introverts fear not! We promise you won’t have to be the center of attention if you don’t want to. We will be hosting some casual fun that does NOT revolve around who you are in the clinic and give you a break from thinking about work-life for a hot minute.

DAY 3 SATURDAY, FEBRUARY 13 Starting at 11 AM ET you will wrap up your virtual conference experience with round-table discussions to get some ideas on what works/doesn’t work for others when it comes to challenges in our practices. Andy and Stephanie will help you narrow your focus and do some SMART goal setting. Lastly, we will wrap up the day with a group feedback session. You will walk away ready for action with a solid plan to put into place as soon as you get back into practice.

UVC Conference Success Stories

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CONFERENCE LOGISTICS

Full Conference Schedule

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FAQ

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