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Uncharted Veterinary Conference

Revolutionary veterinary marketing & business conference for those forging their own paths and telling their own stories.

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Uncharted Frequently Asked Questions

Live Conference FAQ

How are Uncharted Conferences different from all the other conferences?
That’s a big question. Definitely review our conference web pages to get all the insight, but briefly… Uncharted is all about taking the perfect number of the brightest, most enthusiastic veterinary business/communication/marketing geeks in the world and putting them all together, a fanatical focus on getting them to know each other, a 15:1 attendee to instructor ratio, and educational topics that are more advanced than traditional vet conferences. We then pump in enthusiasm, energy, and a contagious attitude that anything is possible. You don’t want to miss anything from the networking to the closing remarks! 
Are introverts going to hate this?

No. At least, we try really hard to make sure they don’t. Yes, there is a ton of socializing and meeting people and talking about your practice, career, goals, challenges, etc. However, half of the team that works to plan Uncharted conferences is introverted and we are very aware that some people will need downtime to recharge batteries. These conferences are exhausting (think: best-vacation-ever exhausting), but you will have a lot of control over how you spend your time.

I REALLY WANT A SPOT!! What’s my best chance for getting one?

Sign up for the Uncharted newsletter. Public registration open dates will be emailed out every year. That will also be the first place we announce when registration is live. Keep an eye on your email and be ready!

Why don’t you have as much RACE CE as other conferences?

RACE CE is valuable and generally approved for traditional means of education (lectures, webinars, workshops etc). We do some of this and pick up RACE CE for our members when possible. However, most of our members don’t need more RACE CE than we provide and getting more doesn’t seem to be a priority for them. Also, we have chosen to focus on discussing the problems our members are facing and addressing them using whatever tools make the most sense (online coaching sessions, Facebook discussions, articles, meet ups at other conferences, etc). Many of these approaches simply don’t allow RACE CE certification. We also pride ourselves on getting great educational resources to people quickly when a problem arises. Getting RACE CE approval just takes too long for how quickly we try to move, and most people would rather have a great discussion of how to address a struggle they’re having right now than wait a few weeks and get another hour of RACE CE credit. Again, RACE CE is great and important, and we make sure to provide it, but ultimately we value the educational experience over counting CE credits.

I’m having trouble registering for the conference – who should I contact?

jamie@unchartedvet.com

I have questions about the conference that aren’t answered here, who should I contact?

jamie@drandyroark.com

What happens if I need to cancel my registration?

Should Uncharted need to cancel the event to protect the health, safety, and welfare of its members, registrants will be notified immediately.

Please refer to our Cancellation and Refund Policy for full details should you need to cancel.

Virtual Conference FAQ

Is this virtual conference going to be like the Uncharted in-person events?

Yes! Our team, speakers, and our community have worked together to create a virtual conference that’s as close to our live events as possible.  This means that you won’t be sitting back and listening to a lecturer drone on while you watch Netflix in the background. You’ll be engaged in discussions and hands-on exercises to launch your practice and your career out of the COVID crisis. This conference is interactive and workshop-based. You will walk away from this conference with tools, techniques, and action items to move forward, not a set of proceedings that sit on a shelf.

Are introverts going to hate this?

No. At least, we try really hard to make sure they don’t. Yes, there is a ton of socializing and meeting people and talking about your practice, career, goals, challenges, etc. However, half of the team that works to plan Uncharted conferences is introverted and we are very aware that some people will need downtime to recharge batteries. These conferences are exhausting (think: best-vacation-ever exhausting), but you will have a lot of control over how you spend your time.

What platform do you use to host these conferences?

We use Zoom for our virtual events. Zoom is updating all the time – so please update your Zoom app before the start of the conference even if you think you have the most recent version! Update Zoom 24 hours before your workshop. https://zoom.us/download

I’ve never attended an online conference. What’s expected of me?

This is not your average online CE event!  You aren't going to be sitting on the couch with popcorn being lectured at. Make sure you have audio and video capability with the device you are using. This is a participation-based conference!

How will I know which workshops I want to attend?

Attendees will be provided with detailed information regarding the content of workshops and lecture/discussions prior to the conference to assist in selecting sessions.

Can I watch this conference on a computer in the treatment room?

NO!  You won’t just be watching a lecture!  Because you’ll be participating in small groups in this conference, we encourage you to attend in an area that’s quiet & where you can participate without disturbing your coworkers.

Can I login on my phone?

We encourage you to use a laptop or a desktop to attend this conference – if you choose to attend using your phone or tablet please note that not all of the Zoom tools we use will be available to you.

Can I watch this with my best friend who’s also registered?

We highly recommend that you attend the conference on your own so that you can participate in the small groups and get the most out of the experience.

Can I share this with my team at a staff meeting?

No, these virtual conferences are intended for individuals to attend – please see information below about group pricing.

Why don’t you have as much RACE CE as other conferences?

RACE CE is valuable and generally approved for traditional means of education (lectures, webinars, workshops etc). We do some of this and pick up RACE CE for our members when possible. However, most of our members don’t need more RACE CE than we provide and getting more doesn’t seem to be a priority for them. Also, we have chosen to focus on discussing the problems our members are facing and addressing them using whatever tools make the most sense (online coaching sessions, Facebook discussions, articles, meet ups at other conferences, etc). Many of these approaches simply don’t allow RACE CE certification. We also pride ourselves on getting great educational resources to people quickly when a problem arises. Getting RACE CE approval just takes too long for how quickly we try to move, and most people would rather have a great discussion of how to address a struggle they’re having right now than wait a few weeks and get another hour of RACE CE credit. Again, RACE CE is great and important, and we make sure to provide it, but ultimately we value the educational experience over counting CE credits.

I’m having trouble registering for the conference – who should I contact?

jamie@unchartedvet.com

I have questions about the conference that aren’t answered here, who should I contact?

jamie@drandyroark.com

What happens if I need to cancel my registration?

Should Uncharted need to cancel the event to protect the health, safety, and welfare of its members, registrants will be notified immediately.

Please refer to our Cancellation and Refund Policy for full details should you need to cancel.

Membership FAQ

Do I need a Facebook Workplace account?

A Facebook Workplace account is required if you want to take full advantage of the online community. You can, however, attend the live events, take courses in the online school without it. If you want to view Uncharted events through live-streaming you will need an account. Uncharted conferences are designed to stand alone and be incredible experiences. Participation in the online community is therefore optional (but highly recommended).

How long does my membership last?

A UVC Community Membership will expire after 365 days from the day of purchase and will automatically renew next year. If you choose not to automatically renew, you will be removed from the online school and Facebook Workplace at the end of the 365 days. After purchasing your membership, you're able to purchase our 2020 conferences.

How does this online community thing work?

When you register for an Uncharted Online Membership, you'll be added to our Facebook Workplace Community and you'll be added to our Community email list. You will also be given access to our Knowledge Library in Workplace. You can start taking courses immediately and meeting your colleagues in the online group. Webinars, challenge groups, books for the book club, office hours, etc., will all be announced in the Workplace group with plenty of time for you to be involved however much you would like. Find out more about the Uncharted Community here.

Can I register for the online community whenever I want?

Yes. The Uncharted Online Community works on a 365 day calendar so you can join whenever you like. However, you must be a member of the UVC Online Community to register for our conferences.

How many spots are available for the Uncharted Online Community?

The Online Community has unlimited space unavailable. You can enroll yourself, your tech team or your entire practice. There are classes and exercises where having small groups online makes a difference. In these cases, multiple groups are created to give people the absolute best experience possible.

Does Uncharted Online Community use Facebook?

No. We use Facebook Workplace so you never even have to sign into your Facebook account to ask questions and get valuable insight from our phenomenal community.

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