Andy Roark, DVM
Founder of Uncharted Veterinary Conference
Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.
With a diverse background across both the agency side and client-side in a wide variety of industries, Victoria has 15+ years of building and executing data-driven marketing and testing/optimization plans for companies like NCFL, EDF, Stanley Black & Decker and several more from education to eCommerce.
Adam Little, DVM
Dr. Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned areas of focus ranging from artificial intelligence to telemedicine to connected devices.
He is the co-founder of FuturePet, a startup focused on improving access to care for pets and those that love them. With its acquisition of GoFetch, FuturePet now operates Canada’s largest pet services marketplace which helps thousands of pet owners from coast to coast access boarding, daycare and dog sitting. They recently launched GoFetch Health, a subscription healthcare service, which provides owners with the most affordable and convenient way to access vet care by partnering with local veterinary practices.
He served as the first-ever Director of Innovation & Entrepreneurship for Texas A&M College of Veterinary Medicine where he spearheaded such initiatives as the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy and currently holds an adjunct faculty appointment.
Dr. Little holds a Doctor of Veterinary Medicine degree from the Ontario Veterinary College and was the first veterinarian to complete the Graduate Studies Program at Singularity University. He is a past Board member of the Ontario Veterinary Medical Association and Veterinarians without Borders and currently serves on the Board of Directors with the Catalyst Council and the Vet Futures Commission.
Senani Ratnayake, BSc, RVT
Senani Ratnayake is an RVT who discovered her niche after realizing that many of her colleagues had chosen veterinary medicine because they loved animals, and didn’t really like humans that much! She has been educating veterinary professionals on customer service, communication and team building for over 14 years and is the founder of Motivatum Consulting.
Her experiences in practice, combined with time spent working in Industry, have given her a unique perspective. Having received multiple awards for her contributions to the profession, Senani is noted as a relatable and thought-provoking story-teller, capturing hearts and attention to inspire change!
As the Director of Learning and Engagement at P3 Veterinary Partners, her focus is on supporting and coaching team members, managers and Medical Directors on how to provide the ultimate Client/Patient Experience all while maximizing business potential and genuinely getting along. In her “spare” time Senani works as a facilitator for Learn2 Solutions; work that stimulates her knowledge from a non-vet perspective.
While veterinary medicine is an integral part of her identity – acting, Netflix, nail art and hosting e-gaming events are things she makes time for! Senani’s passion for animals is unbridled (her rabbits literally have their own bedrooms) and with her husband and pets by her side, she is ready to empower the veterinary profession –one team member at a time!
Phil Zeltzman, DVM
Dr. Phil Zeltzman is a traveling board-certified veterinary surgeon, serving eastern Pennsylvania and western New Jersey. Specializing in orthopedic, neurologic, cancer, and soft tissue surgeries for dogs, cats, and small exotics, Dr. Zeltzman offers the best surgical care, safest anesthesia, and utmost pain management to all his patients. Dr. Zeltzman has been involved in mobile surgery since 1997, traveling full time to clinics since 2010. This includes various pet rescue organizations. Dr. Zeltzman is a Diplomate of the American College of Veterinary Surgeons, a Certified Veterinary Journalist, and an award-winning writer.
Bill Schroeder is an entrepreneur, international speaker, veterinary thought leader, and digital marketing enthusiast who has, for the past 24 years, leveraged his love of people and pets to help veterinary practices grow and thrive. He sits on the Board of Directors for VetPartners, teaches within the MBA program at Purdue University, and can be found teaching from many of the veterinary conference stages around the world.
Bill owns InTouch Practice Communications (www.InTouchVet.com), a full-service digital marketing agency built specifically for the veterinary community. His firm and more than 7,000 client success stories are the basis for his totally non-commercial talks. This unique view into the techniques and principles that are actually making the most impact drive his classes to be extremely relevant and empowering as the content is drawn from actual experience. It’s the stuff that works. Bill will teach you how to implement these things in your practice.
As a former United States Marine, he is a forever patriot and eagerly supports many veteran’s causes. Bill lives in the Chicago suburbs with his wife Katie, daughters Madison and Lilly, and their very jealous schnauzer, Olive. You’ll find Bill’s sessions to be extremely interactive, high energy, humorous (said one guy at one conference), and above all… meaningful.
Kelsey Beth Carpenter, RVT
Kelsey Beth Carpenter is a Registered Veterinary Technician, social media manager, singer/songwriter, and content creator. With an art degree from UCLA and over a decade of experience in the field of Veterinary Medicine, Kelsey is passionate about finding places where the arts and sciences can meet and mingle and empowering others to find and embrace their own creative sides. Kelsey currently works in the ER and ICU at a large practice in the San Francisco Bay Area, where she enjoys being part of an open hospital structure and teaching others how to implement one for themselves. She is the Social Media Manager for DrAndyRoark.com and the Uncharted Veterinary Conferences, and also manages her own brand, “Vet Tech Kelsey”. Probably most known for composing and recording original songs about Veterinary Medicine (with such classic hits as “Your Dog Ate Weed” and “What’s On My Scrubs”), she also enjoys writing, speaking, and performing, which she’s pretty great at, according to her mom. In her free time, she can be found boxing, playing guitar, and dressing her Chihuahua even though she swore she would never be “that person.”
Alan Knott, DVM
Dr. Alan Knott is the Director of Operations and Co-Owner with his wife at Cornerstone Veterinary Hospital Of Clifton Park. He enjoys all aspects of veterinary medicine and has experience working with a wide variety of animals including dogs, cats, cows, horses, sheep, goats, pigs, alpacas and even an elephant! Dr. Knott truly loves spending time with people, fostering the human-animal bond with exceptional customer service and high-quality animal care. Dr. Alan Knott was born and raised in Ohio and spent his entire collegiate career at The Ohio State University, where he earned his Bachelor of Science degree in Agriculture in 2002 and his Doctorate Degree in Veterinary Medicine in 2006. Dr. Knott is a Buckeye through and through, and is passionate about Ohio State athletics, especially Buckeye Football! His wife, Dr. Lisa Knott (absolute rockstar wife, mother, and veterinarian) and two children, Lillian -10 (who has her Daddy wrapped around her finger) and Andrew -7 (who is a mini version of his father) are the center of his world along with his faith. Dr. Alan Knott enjoys being outdoors, golfing, landscaping and gardening.
Stephanie Goss started in the veterinary field quite by accident but fell in love with the experience of being able to serve people and their pets. With over 15 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves helping managers and owners control their inventory and leverage their profits by maximizing their home delivery using online pharmacies. She is a vetmed nerd who loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff. Stephanie currently runs a four doctor practice in the Pacific Northwest. In addition to her work in the practice, Stephanie is the Director of Community Development for Uncharted Veterinary Conference. More notably she’s the co-host of the Uncharted Veterinary Podcast where her laughter highlights the start of every episode and her knowledge bombs reign down like massive chunks of enlightenment from on high.
Mark Nunez, DVM
Dr. Mark Nunez is an LSU grad, class of 2002. Aside from the second half of his Air Force career, he’s lived in Louisiana all of his life until 3 days after graduation, when he moved to New York. He’s still not used to the cold, or taxes, or traffic, but he really loves it there!
Mark co-own’s two practices on Long Island, NY, Levittown Animal Hospital and Farmingdale Dog and Cat Clinic. They are actually on the same street! LAH is AAHA accredited and Low-Stress Handling certified.
Their hospitals have experienced very rapid growth over the past 8 years. As you can imagine, this rate of growth has created some interesting challenges! His focus since 2017 has been leadership development. He’s learned a lot and looks forward to learning more. Their number one goal is creating an outstanding client experience (assuming we all want top-notch medicine), and managing staff is a close second.
Ericka Mendez, DVM
Dr. Ericka Mendez is a veterinarian, veterinary mentor and an advocate for mental health in the veterinary profession. Her mission is to empower veterinary professionals to take control of their own emotional well being which then creates an environment where wellness is the norm and not the exception for the entire veterinary team. She enjoys teaching veterinarians and their teams tools to help them navigate their stressful work environments and she shares her insights and journey to becoming more purposeful on her blog The Purposeful Vet.
Melanie Kramer is the editorial director for Dr.AndyRoark.com, the director of live events for and marketing director for Uncharted Veterinary Conference and Community.
After a 5-year stint at Aol, Kramer joined the launch team of vetstreet.com, one of the largest consumer-focused online veterinary platforms in 2011. She helped the business quickly grow to over 3 million unique visitors per month with original veterinarian-reviewed content syndicated to Aol, Yahoo, Today.com, Huffington Post, MSN and Google. As editorial director Kramer directed new video series, established new medical columns and helped build the site’s social media to over 500,000 Facebook fans. She was also the editor-in-chief of HealthyPet Magazine.
Her consulting business has worked on highly successful corporate content creation platforms for Fortune 500 brands such as Coca-Cola.
She is a graduate of the American University School of Communications where she obtained her masters in arts in interactive Journalism. She began her career as a photographer at the Arkansas Democrat-Gazette newspaper then moved into photo editing, writing and editing.
She is also a registered yoga teacher with the goal of bringing the health benefits of yoga and meditation to people in high-stress workplaces.
As lead Client Care Specialist and Clinic Wellness Coach, Alec’s passion is the client and employee experience. Since stumbling into veterinary medicine 8 years ago while attending West Chester University, Alec has worked in many of the support staff roles. From working in the kennel all the way to different management roles, Alec uses this experience in his Lead Client Care Specialist role as well as to Co-host the podcast Vet Med After Hours. Alec lives by the quote “Love what you do and never work a day in your life” and brings that with him in everything he does.
Katie Berlin, DVM
Katie Berlin is a small animal general practitioner at a Fear Free-certified, AAHA -accredited private practice in York, PA. She graduated from Williams College in 2000 with a degree in Art History and worked in art museums before going back to school and earning her DVM from Cornell in 2009. She is a blogger, certified personal trainer and marathoner, and co-host of the Veterinary Super Friends podcast with Carrie Jurney of Not One More Vet. Through the podcast and her website, The Vet Reset, she hopes to help veterinary professionals find sustainability and happiness by focusing on both mental and physical wellness.