About Carolyn Naun
Carolyn has been a practicing veterinarian for over twenty years. Having worked in a wide variety of practice settings across the United States, she has called Hawaii home since 2010.
Recognizing a great need for quality, family-focused palliative (comfort) care in Hawaii, she launched Arms of Aloha, Hawaii’s first hospice and home euthanasia practice, in August of 2015. In October of 2017, she was in the very first class of students to gain certification in Animal Hospice and Palliative Care.
Starting and growing a practice from the ground up, Carolyn learned the importance of systems and protocols the “hard way” and is excited to share what she has learned with other practice owners.
About Carolyn's Session at Uncharted Practice Owner Summit 2024:
How to Almost Automate Your Practice (Workshop)
As a small business owner, there’s always an endless list of to-dos and little fires to be put out. Constant interruptions to answer questions and solve problems is a major productivity suck. Let’s explore how you can use systems to empower your team, delegate everyday tasks, and improve the quality and consistency of your customer service and patient care. We’ll start with a discussion of what constitutes a system and identify those that you undoubtedly already use in your daily life and practice. From there we’ll explore how to formalize, strengthen, and expand the use of systems to get your practice (nearly) running on autopilot, allowing you to focus on the big picture and win back your free time and sanity!