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Uncharted Veterinary Conference

Revolutionary veterinary marketing & business conference for those forging their own paths and telling their own stories.

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GSD Speaker

Ryan Smith, MSc

About Ryan Smith

Ryan Smith has been coaching High Performers for the last 30 years. In the last decade, with his partner Dr. Jen Quammen, Veterinarian Coaching's focus has been on helping the Modern Veterinary Professional to Thrive in Life and Career.

About Ryan's Uncharted Get Sh*t Done Conference 2024 Session

Customer Service vs the Experience Triangle (Workshop) In a society and profession where trust and loyalty are on the decline, and products and information are available at a moment's notice, relationships are the differentiators. People, by nature, don’t like change, but they will change when they can’t get what they want from you, or get what they want when they want it…unless there's something deeper and emotional that holds them back from that change. The experiences customers have with you create emotional ties to you and your clinic… This is your competitive advantage. Get ready to dive into the Experience Triangle and discover how to win with your customers.

Rebecca Rose, RVT, CCC, CPEP

About Rebecca Rose

Rebecca Rose, RVT, CCC (Certified Career Coach), CPEP (Certified Peaceful Euthanasia Professional), has a diverse background serving the veterinary community as a credentialed team member and leader with over 37 years of experience. She has worked in and managed veterinary clinics, collaborates with industry partners, authors articles and books, and facilitates engaging team workshops. She was recently appointed to the Colorado State Board of Veterinary Medicine as one of the first RVT Members. Rose’s enthusiasm for professional development in veterinary medicine is contagious, as she encourages and supports veterinary teams in reaching their highest potential. She believes there are ample opportunities in veterinary medicine to build and maintain a healthy, sustainable life and career. Rebecca inspires and motivates with engaging courses and memorable storytelling, building on the synergy of those in attendance.

About Rebecca's Session at Uncharted Get Sh*t Done Conference 2024:

Communication Skills and Tough Conversations (Workshop) Veterinary team members, regardless of their position on the team, are eager to learn skills that will elevate their career, improve their engagement with clients, and increase job satisfaction. Communication skills, those hard, soft skills, do just that! Discover relevant tools in communication styles, courageous conversations, emotional intelligence, managing conflict, and delivering a genuine apology. And don't worry, you'll have plenty of opportunities to practice during this workshop!

Andi Davison, BA, BS, LVT, CAPP, APPC

About Andi Davison

Andi has been on the wild ride that is veterinary medicine since 2001 and she's experienced it all. After graduating from Michigan State's Veterinary Technology program, Andi landed a role at Mississippi State’s CVM large animal hospital. At MState she experienced everything from surgery and lameness to reproductive medicine, eventually settling into a lead technician role. Andi, and her husband, veterinarian Dr. Mike Davison, opened Davison Veterinary Medicine in south central Kentucky where they spent 9 years serving a variety of mixed-animal clients. From small animals and horses to farm animals, this was a joyful, if challenging, chapter in her life. Most recently, Andi served as veterinary care manager at the University of Florida's large animal hospital. She led a large team of technicians in caring for horses, goats, pigs, camelids, cattle, and even the occasional tortoise. All these experiences gave Andi a front-row seat to the realities of vet med. This is a fulfilling and meaningful career. It can also be mentally and emotionally challenging and most of us seem too afraid to talk about it. That strain took its toll causing Andi to pivot. She now dedicates her broad experience and advanced education to promote positive change in the profession as a Positive Change Agent with Flourish Veterinary Consulting.

**About Andi's Get Sh*t Done Conference 2024 Sessions:**

Rockstar Resilience: From Burnout to Brilliance! (General Session) Good work - worthwhile work - can be hard work and veterinary medicine is no exception. Sometimes the difference between burning out and burning bright is less about our talents and more about our ability to persevere, bounce back, and learn from challenges and adversities. Psychologists call those abilities “resilience factors” and it turns out, just like the skills of venipuncture or soft tissue surgery they can be learned, honed, and mastered. In this session, explore the various types of resilience factors and learn about evidence-based practices for growing our resources within each type. Leave empowered with a research-backed plan for cultivating heightened resilience professionally and personally. Crafting and Achieving Meaningful Goals (Workshop) Setting meaningful goals can be a powerful mechanism to boost well-being and research shows that setting appropriate goals can help measure progress toward self-mastery, ignite motivation as well as promote self-efficacy. But how are ‘appropriate goals set? and met? This interactive workshop focuses on developing a deeper understanding of the science-based process associated with setting meaningful goals. Discover the steps necessary for change and work through the steps to identify, develop, and implement achievable and meaningful professional goals.

Jen Quammen, DVM

About Jen Quammen

Jen Quammen likes to bring fun and light energy into any presentation; she's rarely been accused of being a wallflower. Dr. Jen loves to speak about practice technology and workflow efficiencies. She and her partner have been speaking and coaching in the arena of personal development since 2013. She still practices as a relief doctor and especially enjoys surgery and pain management. Be prepared for some punny jokes and literal humor.

About Jen's Get Sh*t Done Conference 2024 Session

Customer Service vs the Experience Triangle (Workshop) In a society and profession where trust and loyalty are on the decline, and products and information are available at a moment's notice, relationships are the differentiators. People, by nature, don’t like change, but they will change when they can’t get what they want from you, or get what they want when they want it…unless there's something deeper and emotional that holds them back from that change. The experiences customers have with you create emotional ties to you and your clinic... This is your competitive advantage. Get ready to dive into the Experience Triangle and discover how to win with your customers.

Andy Roark, DVM

Andy Roark, DVM

Founder of Uncharted Veterinary Conference

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.

Dr. Roark received the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and was voted the Practice Management Speaker of the Year at NAVC (one of the world’s largest veterinary conferences) three out of the last four years. Practices where Dr. Roark works were named as finalists in the American Animal Hospital Association’s Practice of the Year Contest in 2013 and 2015.

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