Featured Event

Showing 1–8 of 31 results

Are They Willing To Wait For It? Making Wait Times Work For You
Are long wait times negatively impacting your veterinary clinic’s client satisfaction and team morale? Discover how to turn wait times into an opportunity to enhance the experiences for everyone in your practice!

This engaging workshop combines the fields of operations management and psychology to explore the study of waiting in lines, also known as queue theory. You will dive into the research covering a range of topics including:
- Common queueing behaviors – what can we let people do more of?
- Appointment syndrome – what is the sticking point of appointments?
- David Maister’s Laws of Service
- The concept of queue rage (and how to avoid it!)
- The eight factors to consider in the psychology of waiting according to David Maister.
You’ll also interact during practical activities to discuss case examples and develop customized queue management systems that you need in your individual practice right now, with a focus on managing client expectations, effective client communication, team communication, and increasing value through queue experiences.

Get ready to walk away with practical solutions to manage the different ways people wait in veterinary medicine, and tools to start making wait times work for you!

When: September 13, 2023, 8:30-10:30 PM ET/5:30-7:30 PM PT

$99 to register, FREE for Uncharted Members
$99.00
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Avoid A Toxic Team: Creating Psychological Safety

Everyone wants to feel heard, seen, and respected in important relationships. Those we have in the workplace are no different! Dr. Phil Richmond is so passionate about this concept that he has developed this workshop, Avoid Toxic Teams: Creating Psychological Safety, to tell you exactly what psychological safety is (and isn’t). He will give you some info on this extremely valuable research and introduce you to the tools you can use right now to assess the level of safety that actually exists in your practice.

This is going to be an essential look in the mirror to give your teams what they really want in a workplace – a sense of belonging and value.

Join us on Sunday, September 11 from 2-4 PM ET/ 11 AM-1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

All Uncharted Veterinary Community Workshops are LIVE! You will be able to ask the instructor questions that help you address your practice’s unique problems. This will not be 2 hours of silent screen time. Gear up for interactive, fun learning!

$99.00 Select options
Be Part of a Happier Team: Strategies to Build an Appreciation Culture in Your Practice
You’ve learned to recognize and understand the appreciation languages in the workplace, now it’s time to put them into place and build an appreciation culture that will last!

This workshop will allow you to recognize appreciation obstacles and give you simple tools to incorporate appreciation languages into your culture without making your workday longer.

Practice owner, Dr. Tracy Sands will use the data of staff appreciation languages to help you create a focused plan to show appreciation language equally to each of your employees.

When you leave this 2-hour LIVE, interactive workshop you will:
- Know how to better speak appreciation languages and avoid actions that make employees feel unappreciated
- Have the tools to immediately begin implementing an appreciation culture
- Have the resources that you need to overcome obstacles to maintaining that culture
This workshop is happening on Saturday, June 25 from 2-4 PM ET/11 AM – 1 PM PT

All Uncharted Veterinary Community Workshops are LIVE! You will be able to ask the instructor questions that help you troubleshoot your practice’s unique problems. This will not be 2 hours of silent screen time. Gear up for interactive, fun learning!
$99.00
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Conflict Resolution

Let’s be honest – the veterinary community is a conflict-averse group. But struggles are part of our daily journey whether we like them or not. Join me as we create some tools together that will let us thrive in the face of adversity, come together in the heat of challenges, and finally make hardship downright easy.

Uncharted Veterinary Conference has a training session for you!

Join us on Wednesday, November 9 from 7-9 PM ET/ 4-6 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

All Uncharted Veterinary Community Workshops are LIVE! You will be able to ask your instructor questions that help you address your practice’s unique problems. This will not be 2 hours of silent screen time. Gear up for interactive, fun learning!

$99.00 Select options
Creating Content that Clients Crave

Do you feel like you’re buried in work? You’re trying to hire, educate pet owners, manage online reviews and recruit customers who will be a good fit for your practice? Do you ever wonder how to make resources and educational content QUICKLY that will help you accomplish all of these things? Making more social media posts definitely isn’t the answer. Making the right ones is.

Uncharted Veterinary Conference and Bill Schroeder (veterinary speaker, consultant, marketer and CFO of industry-leader InTouch Marketing) have a training session for you!

Join us on Wednesday, June 8 from 7-9 PM ET/ 4-6 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

All Uncharted Veterinary Community Workshops are LIVE! You will be able to ask your instructor questions that help you address your practice’s unique problems. This will not be 2 hours of silent screen time. Gear up for interactive, fun learning!

$99.00 Select options
Develop Them to Leave, Watch Them Stay
In the ever-evolving field of veterinary medicine, success hinges on more than just clinical expertise; it’s about building a thriving and committed team. Get ready to challenge traditional notions of employee retention. In this workshop, we’ll explore how to create a workplace culture that values individual development, encourages innovation, and builds long-term loyalty.

It’s time to leave behind the fear of losing talent and embrace the promise of a dynamic and resilient veterinary team.

In this workshop, we will cover:
1. Understanding the counterintuitive approach to employee development
2. Creating a culture of continuous learning and mentorship
3. Implementing strategies to combat developmental challenges
Live and virtual, this interactive workshop provides an engaging learning experience. Join us and start 2024 with a positive move toward building a more committed team to help your clinic thrive!

When: January 18, 2024, 8:30 pm – 10:30 pm ET / 5:30 pm – 7:30 pm PT

$99 to register, FREE for Uncharted Members.

*This program is approved for the continuing education requirement for the Certified Veterinary Practice Manager (CVPM) program offered by the Veterinary Hospital Managers Association (VHMA). 2.0 hrs.

Attendees must attend a minimum of 75% of the live-distance approved sessions to receive CE credit.
$99.00
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GSD Shorthanded Buy 2, Get 1 Free

This 3-day live, interactive virtual conference features a customizable learning journey for practice leaders who are tired of being overwhelmed and want to get their practice back under control. Explore how you’re working, isolate challenges, diagnose pain points, share best practices and pull together a sustainable plan to overcome obstacles.

While Uncharted Membership is always encouraged, it is not required for event attendance! Non-members, here’s your chance to see what all the buzz is about and get a taste of the Uncharted experience.

The Buy 2, Get 1 Free pricing is a great way to get your team involved! Please make sure you have the name and email addresses of your fellow attendees ready to register. If you have questions about group pricing or registration, please email us at admin@unchartedvet.com

*Uncharted Members – Your member pricing will be applied automatically as long as you are logged into your account!

$798.00 Select options
GSD Shorthanded Individual Conference Registration

USE CODE GSD10 FOR 10% OFF INDIVIDUAL REGISTRATION FOR A LIMITED TIME

This 3-day live, interactive virtual conference features a customizable learning journey for practice leaders who are tired of being overwhelmed and want to get their practice back under control. Explore how you’re working, isolate challenges, diagnose pain points, share best practices and pull together a sustainable plan to overcome obstacles.

While Uncharted Membership is always encouraged, it is not required for event attendance! Non-members, here’s your chance to see what all the buzz is about and get a taste of the Uncharted experience. Get a 10% discount on individual registration through September 7, 2022.

Want to bring your team along? The Buy 2, Get 1 Free pricing is a great way to get your team involved! If you have questions about group pricing or registration, please email us at admin@unchartedvet.com

*Uncharted Members – Your member pricing will be applied automatically as long as you are logged into your account!

$399.00 Select options