Maggie Brown-Bury, DVM
Working in the only emergency clinic in our area, I see all kinds of clients. The clients who can and will do whatever it takes, the clients who would but can’t, the clients who could but won’t, and all the clients in between. I often see clients struggle with guilt and indecision and try to help them come to terms with the reality of their options. I try to help them understand that “the best” option is a complex and unique thing, where many factors are involved. And I see members of my team struggle with this – they fail to appreciate that their opinion about what would be the best choice is just that, an opinion. Not a fact. Blurring that distinction can cause unnecessary stress and conflict, and make difficult situations more challenging for everyone involved.
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