What's This Episode About?
This week on the podcast, Dr. Roark and Stephanie tackle another topic from the mailbag. A relief veterinarian wonders how they can better support the practices they work in. How can they prepare ahead of time and ask the right questions about the practices they are working with? What should they ask to get the needed information from the practice to make sure that it is a good fit for their style? They want “practices to be relieved when I come, not feel relief when I leave”.
Andy has a lot of ideas and opinions to share from his days working as a relief veterinarian and Stephanie has some good ideas for questions the clinic should be asking, questions the relief vet should be asking, and ideas for a plan pre/post relief vet experience. Let’s get into this…
Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag
September 22: Team Power – Adding Value to Your Visits with Dr. Mary Ann Vande Linde
Join friend of Uncharted, Dr. Mary Ann Vande Linde for an awesome workshop called Team Power: Adding Value to Your Visits. During this workshop, Dr. Vande Linde will explore the idea that Veterinary Medicine is very much a team sport. So how do we get our growing teams and clients on the same page for quality of care in our age of constant change and information overload?
This workshop starts with a case study of a clinic in crisis. Learn how to build your team foundation on core values linked to key behaviors and traits. Apply steps to engage the team and the client for care and communication utilizing value-infused leadership. Learn to apply creative problem solving and metrics to evaluate culture and utilize team-coaching methods to grow engagement. Then we will explore steps to develop team trust and deliver consistent quality services for our clients and their pet family member every patient, every visit, every time.
October 21-23: Uncharted Culture Conference, Virtual *Buy 2, Get 1 FREE ends TODAY*
Culture is the heart of what makes your practice unique. It’s the blend of personalities, passions and processes that give your team a sense of belonging. It creates a clear understanding of what people can expect from their jobs and what’s expected of them. Culture can build up a practice into the place everyone in town wants to work, or more quickly break it down into the place no one wants to apply.
Every veterinary clinic has a culture — are you being intentional in choosing what yours will be?
A UVC MEMBERSHIP IS YOUR KEY TO FINALLY GETTING THINGS DONE AND GROWING YOUR VETERINARY PRACTICE!