What's This Episode About?
This week on the podcast, Dr. Roark and Stephanie tackle a feisty topic. When did General Practices (GP) and Veterinary Emergency Clinics (ER) become enemies? It seems like the divide is growing more vast every day. Dr. Roark and Stephanie are talking through the fight from both sides. General veterinary hospitals and emergency veterinary hospitals are both understaffed, overwhelmed with clients and patients, and struggling to keep afloat every day. So where is the animosity coming from? And the bigger question that Andy and Stephanie want to dig into – how do we tackle this issue? What points should each side consider and how the heck do we put ourselves in the other’s shoes so that we can start to regain some of our empathy! Let’s get into this…
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12 Steps To Critical Conversations with Dr. Andy Roark
Can’t get enough of Andy and Stephanie on the podcast? Do you LOVE communication (or do you dread hard conversations and confrontation and wish you could feel more confident with it)? Effective communication is a vital tool for any veterinary professional, and just like with every other tool, preparation and practice improve outcomes. Come join Dr. Andy Roark (with a wingman appearance by podcast co-host Stephanie Goss) as he tackles leading us through some ways to help relax and feel more confident about tackling conversations you’ve been dreading.
Team Power: Adding Value to Your Visits with Dr. Mary Ann Vande Linde
Did you know that your practice values can do more than set the tone for your business? Team up with the incomparable Dr. Mary Ann Vande Linde in her NEW workshop and get more clients from no to yes!
Culture is the heart of what makes your practice unique. It’s the blend of personalities, passions and processes that give your team a sense of belonging. It creates a clear understanding of what people can expect from their jobs and what’s expected of them. Culture can build up a practice into the place everyone in town wants to work, or more quickly break it down into the place no one wants to apply.
Every veterinary clinic has a culture — are you being intentional in choosing what yours will be?
A UVC MEMBERSHIP IS YOUR KEY TO FINALLY GETTING THINGS DONE AND GROWING YOUR VETERINARY PRACTICE!