Canva In Your Veterinary Hospital Is A Must-Have
We all have our favorite tools in vet med. Things we just couldn't imagine working without. The tool that every person working on social media in veterinary hospitals needs is without a doubt, Canva. If you've been working on social media at all for your veterinary practice, you've probably heard of this awesome, free resource. Here are a few reasons why we think someone on your team should know Canva… even just a little bit. What Is Canva? Canva is…
Team Building is Fun… Do You Mean I Have to Pay Them Too?
What's This Episode About? This week on the podcast, Dr. Roark and Stephanie tackle a topic from the mailbag. A fellow practice manager reached out to Stephanie asking about an upcoming team building retreat they are planning. The team will get together offsite and are closing the clinic down to work on team building and have a little fun. But some of the team has stated they don’t want to come if they aren’t going to get paid. Dr. Roark…
Little Luxuries Mean More Than You Think
by Tyler Grogan, CVT The Uncharted Veterinary Community is always filled with great conversations. They're talking about everything from management to their favorite dad jokes. I can jump into the community to get a tough question answered as easily as I can jump in for a dose of positivity. This post by Community Member Summer H. had everyone talking about their favorite little luxuries: “What items have increased your life satisfaction disproportionate to their obvious value? Or eased your life…
SHOW ME THE MONEY!!!
What's This Episode About? This week on the podcast, Dr. Andy Roark and Stephanie Goss are going to get up close and personal… about money. There has been a tidal wave of conversation online in recent weeks about veterinary medicine having turned away from the idea of a living wage for so long. After all, we are in for the animals and not the money, right? Time to change that image and thought process. Let’s start the discussion on living…
What To Expect at the Uncharted Culture Conference, October 21-23
Thinking about coming to the Uncharted Culture Conference but have no idea what to expect? Are you feeling burned out on the usual webinars? Here's why Uncharted virtual events are unique and worth every minute in front of your computer. Networking at Uncharted The first day of any Uncharted Conference feels like getting ready for the party of the year! The “Anchor Ball” is the introduction to what Uncharted is all about. The first thing to know: you won't be…
The Biggest To-Do List Mistake
by Phil Zeltzman, DVM, DACVS, CVJ, Fear Free Certified and Meredith Jones, DVM Co-Founders of Veterinary Financial Summit A good friend (and Uncharted member) wanted to write thank you cards to people who came to her wedding. A pandemic later, her to-do list still said: “Send thank you cards.” For weeks. How embarrassing. One day, she had an aha moment. She couldn’t send thank you cards, because she didn’t have thank you cards to write on. “Writing thank you cards”…
Are Benefits Really Needed – Can't I Just Pay Them?
What's This Episode About? Better Benefits for Veterinary Teams. This week on the podcast, Dr. Andy Roark and veterinary practice manager Stephanie Goss weigh in on a great question from the mailbag about creative ways to offer benefits for veterinary teams: “Our clinic has always paid good for our area, but we have never offered much in terms of benefits. I am losing great staff members because they can get retirement plans, more vacation time, better discounts, etc. at other…
Stop Trying to Please Everyone
This post from Dr. Andy Roark, founder of the Uncharted Veterinary Community, contained words of encouragement that we all needed to hear. “Some things cannot be fixed, they can only be carried.” – Megan Devine I’ve been thinking a lot about this quote recently. There are so many challenges beyond our control. I think it’s good to remember we shouldn’t expect to conquer all our burdens. Some of our struggles can only be addressed by breathing, accepting, being kind to…
Rising Minimum Wage – How Do We Compete?
What's This Episode About? This week on the podcast, Dr. Andy Roark and veterinary practice management consultant Stephanie Goss wade into the wage discussion that is rapidly gaining traction in veterinary medicine. The minimum wage is quickly rising in places all over the country and we have a note from the mailbag asking how one manager's clinic can possibly compete. Uncharted Veterinary Podcast · UVP 132 Minimum Wage is Rising – How Do I Compete? You can listen to the…
When & How Do We Take Care of the Team's Pets?
What's This Episode About? This week on the podcast, Dr. Andy Roark and veterinary practice manager Stephanie Goss give their takes on a topic that deserves more attention – team member’s personal pets and the care we give them. The questions specifically asked were:How do we schedule team member’s pets for care – do we smush them in where we have time when they need it or do we take spots in the paying client schedule?Do we treat wellness/preventative care…
There is No Going Back… What Is Our “New” Normal?
What's This Episode About? On this week’s episode of the podcast, Dr. Andy Roark and Practice Manager Stephanie Goss are joined by Dr. Jennifer Quammen, the Chief Veterinary Officer from TeleVet (www.televet.com) and they are talking about a few of the things that we are actually excited to keep in our lives after curbside service transitions into its next phase in veterinary medicine. Uncharted Veterinary Podcast · UVP 130 There is No Going Back… What Is Our “New” Normal? Listen…
The Parents on the Team Want to Leave Early!
What's This Episode About? This week on the podcast, Dr. Andy Roark and veterinary practice manager Stephanie Goss tackle a great question from a friend and fellow practice manager. The discussion tackles what do we do when people on the team ask to leave before their shift ends? In this particular instance, it was a team member who has children and was asking to leave early to take their kids to sports practice on a regular basis. But their shift…