Episode 95: The Phones DO. NOT. STOP.
Dr. Andy Roark and Stephanie Goss dig into what to do when you’re doing it all right, but the front desk is still overwhelmed! Let’s get into it! Uncharted Veterinary Podcast · UVP 095 The Phones DO. NOT. STOP. HELPFUL LINKS:www.guardianvets.com/www.unchartedvet.com/upcoming UPCOMING EVENTS:If you like this episode, you’ve got to check out Dr. Roark’s new Workshop on Team Buy In! Head over to unchartedvet.com/team-buy-in/ to learn more. Want to do something for your technicians! Register them for the upcoming Cat Handling course…
Uncharted Member Spotlight: Ron Sosa
Uncharted Member Spotlight is back! We invite you to take a peek into part of what makes the Uncharted Veterinary Community so unique: our members! We sat down to interview some of the amazing people who have joined us on our amazing journey since the first conference in 2017. This week, the spotlight is on Ron Sosa, who joined our community as a practice manager and now also holds the title of virtual conference dance party leader! Enjoy! For anyone…
Episode 94: NEW RESEARCH – What Really Keeps Techs Engaged & Satisfied?
This week on UVP Dr. Andy Roark and David Liss, RVT VTS (ECC, SAIM) discuss new research about what really keeps technicians engaged! Uncharted Veterinary Podcast · UVP 094 NEW RESEARCH – What Really Keeps Techs Engaged & Satisfied If you like this episode, you’ve got to check out Dr. Roark’s new Workshop on Team Buy In! Head over to unchartedvet.com/team-buy-in/ to learn more. Want to do something for your technicians! Register them for the upcoming Cat Handling course with Dr. Roark…
Episode 93: Million Dollar Technician (Hall of Fame)
This week Dr. Andy Roark and Stephanie Goss are off at the (virtual) GSD conference, so we’re bringing you a Hall of Fame episode to honor technician appreciation week next week. Let’s get into it! This week Dr. Andy Roark and Stephanie Goss are off at the (virtual) GSD conference, so we’re bringing you a Hall of Fame episode to honor technician appreciation week next week. Let’s get into it! Uncharted Veterinary Podcast · UVP 093: Million Dollar Technician (HOF)
Episode 92: GSD Online Conference Primer!
On this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss break down what you can expect at the GSD online conference October 7th – 10th and explain why it is unlike anything else in veterinary medicine. Get registered NOW at www.unchartedvet.com Uncharted Veterinary Podcast · UVP 092: GSD Online Conference Next Week!
Episode 91: How Do I Protect the Staff from Toxic Bosses?
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Sensei Stephanie Goss go to the mail bag to tackle a practice that needs to be tackled in a bad way. This place is toxic! Can our writer protect others from the toxicity???? Find out!! The GSD Conference is 2 weeks away!!! Get your spot at www.UnchartedVet.com!!! Uncharted Veterinary Podcast · UVP 091: How Do I Protect the Staff from Toxic Bosses?
Episode 90: Death of Dentistry: When Clients Don’t See the Value
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss break down how to get YOUR team to show clients the value of dentistry. They’ll walk you through how to engage your team, generate the ideas that will fit with your clinic, and get your staff to feel ownership of the entire program. Let’s get into this!! If you like this episode, you’ll love our GSD conference! Head over to www.Unchartedvet.com to learn more. Uncharted Veterinary Podcast · UVP…
Wealth Is Not All About Money
By Phil Zeltzman, DVM, DACVS Most people equate the word “capital” to finances. However, there are at least 7 other types of capital that are important to living a balanced life*, according to entrepreneurs Chris Martenson (Peak Prosperity) and Ethan Roland (Appleseed Permaculture). Instead of only working on your financial capital (money, wealth, assets, investments), I encourage you to also focus on these other forms of capital. Living Capital Living capital (aka “natural” capital) includes nutrition and health. It comprises…
Episode 89: Hall of Fame Episode – Keeping Morale Up During COVID-19
One of our HALL OF FAME Episodes! This week on Uncharted, we’re talking about how to keep veterinary staff morale up during these daunting times. Uncharted Veterinary Podcast · UVP 089: Keeping Morale Up During COVID-19 (HOF)
Uncharted Member Spotlight: Senani Ratnayake, RVT
We invite you to take a peek into part of what makes the Uncharted Veterinary Community so unique: our members! We sat down to interview some of the amazing people who have joined us on our amazing journey since the first conference in 2017. This week, the spotlight is on Senani Ratnayake, winner of the 2020 Uncharted Founder’s Award, founder of Motivatum Consulting and Canadian Registered Vet Tech extraordinaire! Enjoy! For anyone who doesn’t know you, could you tell us…
Episode 88: Is It Time to Quit My Dream Job?
This week on the Uncharted Veterinary Podcast… What do you do when you’re a new grad who was promised that you’d get to work with other doctors and now you’re working solo? This isn’t what you signed up for… but is it time to call it quits? Let’s get into this! Don’t Miss the Get Sh*t Done Conference online!!! www.UnchartedVet.com Uncharted Veterinary Podcast · UVP 088: Is It Time to Quit My Dream Job?
Episode 87: When Staff Stand Around
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss go to the mailbag to answer a question about what can be done when the staff is just hanging out. Let’s get into this episode! Uncharted Veterinary Podcast · UVP 087: When the Staff Stands Around